Shop Reviews

Poor service by person named Martine, what type of service provided is this, such condescending replies and attitude by him. Perhaps should have known from his 'hipster' name. Will rather spend my money elsewhere

Was served by Tan Meiling, who showed me Tudor bb58. She's professional, helpful and patient. Thank you for helping me get my Tudor. Personally recommend anyone to reach out to her for exceptional services.

Went by Sincere @Ngee Ann to have a look at the new Tag Heuer watch. We were served by Mr Dan Tan. Dan was very hospitable, and took time to show us a variety of different watches that better match our preference and liking. He was patient and offered valuable advices that help us to eventually decide on a pair of Chopard Alpine Eagles. We totally love the watches, and we were awed by the wonderful purchase experience offered by Dan and his team. Thank you Dan, we are sure we will be back. We highly recommend Dan to anyone who are open to exploration when they purchase their timepieces.

Had a very good shopping experience at Sincere Ngee Ann. Tony’s service was impeccable. My wife and I were happy to have found something we both liked thanks to Tony’s suggestions and patience. Would highly recommend if you’re looking for a special timepiece.

I just wanted to drop a note to thank you guys for an amazing experience. I was served by Jimmy Lim from the Takashimaya boutique while on holiday in Singapore. His depth of knowledge has been amazing and Jimmy definitely triggered a lot of positive experience for me. Thank you for a job well done and I hope to be able to make my next watch purchase with Jimmy and your wonderful company.

My experience was a mixture of online purchase and in-store collection. I bought a gift online and requested for engraving services. Throughout the process, I was attended to by Ms. Samantha Chow. She was very professional and prompt, providing good suggestions and mock-ups for the engraving. The in-store collection was also good, everything was explained thoroughly. I am very impressed with the service provided, considering that most of it was done online. The end product made the receiver extremely happy. I would definitely recommend checking out the online service for those who are busy.

Bought my Tudor in their Jewel branch and sought for help in resizing at the Takashimaya branch a few weeks later, Christine Lai was very friendly and professional, would be happy to do business with this company again. After experiencing many arrogant luxury watch dealers (eg. the previous day I tried to get Tudor Ion store to help me resize and was puzzlingly rejected as I didn’t buy from them) it was a very nice experience to have professional service here - excellent and highly recommended.

Went to the boutique for a casual viewing with a friend and was expecting the store to be another snobbish high end luxury watch store similar to some other ones in Singapore, but was pleasantly surprised by the welcoming and professional hospitality given. The staff (unfortunately did not get her name) not only made us feel relaxed and comfortable despite not purchasing a watch, but was more than happy to share her passion and knowledge of the brands they carry. Information that you cannot google easily. Another great thing about the store is that they carry many independent, haute watch brands that you don't often see outside of the internet. Excellent destination for watch enthusiasts!

I had an inexplicably great experience visiting the store recently. I was attended to by Wilson and had one of the best experience by far among many luxury watch retailers in Singapore. He is super professional, kind and patient in listening and answering my questions, as well as sharing many interesting stories and his experiences. I highly recommend you look up for Wilson if you are looking to purchase a new watch at Sincere!

I was served by Jackie and Serene Chua. Friendly and accommodative staffs who are also very knowledgeable on watches. They shared many nice independent watch brands that suit your budget. Look for them when they going to the Taka branch and will continue to support Sincere Fine Watch.