See what customers are saying about our shops at Orchard Road Malls
4.2 out of 5
28111 reviews
LAY YONG LING
Zoey (from Ngee Ann City) was incredibly warm, attentive, and knowledgeable. Her experience in cosmetics really showed, and I felt genuinely cared for throughout. A truly pleasant and professional experience — highly recommended!
CHEE KENG YAP
Amazing Zoey makeup artists help me to choose suitable foundation / primer / brush/ concealer for me. Nice and patiently to answer our questions ~
Tay Si Yun
My sales attendant, Jun was great. Patient and willing to explain multiple products to me. NARS has always been great for my sensitive skin. Good quality products
Yee Mei Tan
Very good experience, Zoey helped me to select the right color tone for my skin and gave many recommendations to make the foundation last longer!
Kyna Lim
Camila was super helpful, patient and nice! Super glad to have had her help in choosing products for a newbie at makeup like me! Thanks a lot
Grace Corpus
I really love NARS product ever since. Now I even love ❤️ more because your staffs —Andrea makes me feel loved and respected. I will always go to NARS in whatever country I am because of her ❤️
Iris Lew
I visited the store on Sunday to pick up some samples I had registered for, and also asked if I could be shade-matched for a foundation. The staff member who assisted me (a short-haired Chinese lady) appeared displeased with my request from the start. During the shade-matching process, I attempted to strike up a conversation, but she seemed visibly annoyed, which made me feel very uncomfortable. Despite this, she still asked if I would be purchasing a foundation today. Honestly, a purchase depends very much on the service and attitude provided, and in this case, I felt unwelcome—as if I was disrupting her peace and time rather than being treated as a valued customer. This left me with such a negative impression that I would rather spend my money elsewhere than in this store.
Stephanie Alime
Thank you Zoey for being very helpful and caring. Help me on my skin and give me the real feedback with no hard sales! Very happy to spend 250+ with her. Get a lot of freebies also.Thank you Zoey!
Shenali Wijesinghe
I had the best experience at this store. As a newbie to makeup and everything, camilla who was working at the store, was so kind with helping me pick out the perfect lip colour, and even with how to pick the right foundation and concealer. Was such a great shopping experience thanks to camilla:)
Wendy Fong
Dropped by to check out their new multiple stick and ended up buying 4 products. Zoey was friendly and professional. She took the time to understand my needs and showed me how to apply the products to achieve the fresh and natural look I wanted. Happy with the results 😊 …
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