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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Juliana Juliana

3rd visit - bought 50ml perfume and sole staff was very attentive even though there were so many customers. 2nd visit - went back to get the mini set and received another 2 samples. service was excellent. however I noticed the expiry date for the mini set was march 2027. 😅 1st visit -Sales assistant tended to me even though she was busy with other clients. I bought Mojave ghost body wash and managed to get 2 free perfume samples as well.

S MHC S MHC

Heard so much about this brand, so I decided to visit the store. Very neat and tidy place. Was greeted by Annie. She was very helpful and guided me to choose the frangrance that suited me best. Excellent Service! Amazing Perfume! And a very satisfied customer.

Liza McCoy Liza McCoy

Would like to thank Joan Tan & Janice for their exceptional services. Had some issues with the Byredo parfum; managed to get it exchange with a new bottle & it’s all thanks to Janice. both did a good job👏 Appreciates. …

ALEXIS S ALEXIS S

I recently purchased a Byredo fragrance and was blown away by the exceptional service I received from the staff, Annie. From the moment I walked into the store, I was greeted with a warm smile and a friendly welcome. Annie was knowledgeable about the brand and took the time to understand my personal fragrance preferences. She provided thoughtful recommendations and helped me find the perfect scent for me. Not only was the service top-notch, but also went above and beyond to make sure I had a positive experience. She were attentive, patient, and truly cared about ensuring I was happy with my purchase. I was so impressed with the service that I received, I would highly recommend this Byredo store to anyone looking for high-quality fragrances and exceptional customer service. Annie was truly embodies the brand's commitment to excellence and I am grateful for her help in making my shopping experience a memorable one. Thank you!

Michelle Foong Michelle Foong

Specifically went to Byredo flagship to check out their underrated makeup range. I had recently purchased a Remembrance palette from their online store and wanted to try the textures since I haven’t received mine. Kat was patient and knowledgeable in explaining a very new makeup range to me. She also shared some scents with me and I might have found my fave with Young Rose. Even though I didn’t buy anything then, Kat was patient to walk me through the scents and products. An excellent shopping experience!

Ameera Buhari Ameera Buhari

My go to place to buy perfumes! I bought 5 bottles of perfume from both Anna and Kat. They were both so helpful and polite. Very knowledgeable, well-dressed and was patient when I asked questions. It was an absolute pleasure to shop at Byredo Ngee Ann City. Thank you for the wonderful service, you've got yourself a loyal customer. Keep it up! Will see you both soon!

Rahul Unnikrishnan Rahul Unnikrishnan

Excellent store. The store person (Annie) was super helpful. She is attentive and helped us select perfumes. Highly recommend the scents here which really stood out for me. They have unisex scents.

Tina Tran Tina Tran

Byredo at Takashimaya was such a lovely store, mainly thanks to the sales associate Kat who was very knowledgeable, friendly, and ensured a great scent journey for my partner and I. We were immediately drawn to so many fragrances in this brand’s collection, and Kat remembered everything we liked and didn’t. She also recommended for us what she thought we would like, based on the scents we tried and liked.

Santi Clason Santi Clason

I was looking for a perfume brand named ~ MAison de Lasie. I was visited few similar shops at Ngee Ann City during my visit and still couldn't get it. Annie was the one who served me during I visited her shop , although I didn't purchase anything from her. I personally feel that she was attentive , friendly, resourceful and have a good sense of initiatively helping me find out the exact location of that brand. Once again thanks for her help and the sincere service.

Makeup Haven Makeup Haven

Kat and Amy!! I have purchased over 8 perfumes in 2022 from them and they have never failed to put a smile on my face. Very knowledgeable and they were extremely polite. Extremely satisfied with their service. Thank you so much. Much love from Ameera 🥰 …

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