Shop Reviews

I was at the Taiyaki store at the Isetan basement supermarket. It was around 8pm so I asked the auntie if the taiyaki sitting there is still fresh. She wouldn’t get the baker to make a new one, so she told me it was still warm. It was obviously a lie. My child bit into it and it was cold, and the cheese had already hardened. I confronted her about it and she still had the audacity to insist that it is warm, after she had touched it again. I went straight to the Japanese store owner and, to my disbelief, he tossed the half eaten taiyaki back into the maker to heat it up. Does Isetan really not have any sense of food safety and hygiene? First a liar, then a dirty baker. PSA: Save your $6 and go to Takashimaya instead. It is made to order there for <$4.

Very bad experience today (24-12-2025)…bought a gift and after going home realised that there is no merchandise inside the box. They did not even bother to put any notice there or perhaps trying to cheat customers by selling empty boxes.. Cashier which is an old lady also did not acted professionally and did not give any receipt. Cannot imagine this is run by Japanese. All customers should take extra precautions when shopping in this place!!!

It was really big with a wide array of clothes for both women and men. There were also swiss army knives. You can also buy luggage and many other stuff here. There are rly a lot of different stuff here.

I recently bought a pair of golf shoes from Isetan Scotts, and it reminded me how much I still enjoy shopping at a physical store. Nowadays, it’s getting harder to find well-stocked stores — most things are online — but I still prefer being able to see, touch, and try the shoes before buying. The staff at Isetan were friendly and helpful, and I managed to find the perfect pair that fits comfortably. Sometimes, the feeling of walking out with a product you’ve personally tested is something online shopping can’t replace.

I was really disappointed with the second box — taiyaki all uncooked. Totally unacceptable, especially after buying 6 just to get the free one! On top of that, the promoter had such a bad attitude — didn’t even say sorry when I returned the uncooked taiyaki. Talked to me like I was the problem. I've no idea what did she say to the taiyaki stall owner, what I've got in return was a box of 6 "recooked" taiyaki, not even a fresh patch! Disappointed with the quality of Japanese snacks!

standard drop

Great place, great food 👍 …

The problem is that it takes a little time because it is a one-time operation. It's also a shame to handle money with oily gloves. I can't help it, but I'm alone.

Glad it opened a branch in town. Been wanting to try the main branch but never had the chance to. First visit definitely have to try the buttrmilk original. Didn't wait for long before it was ready. I have mixed reviews over this dish. The waffles I could have easily given a 4 or 4.5 but the chicken was the one which I would give a 2.5 to 3. The chicken was crispy on the outside but it was very dry in the inside and meat was a little tough. I also agreed that the portion of the chicken was a little small indeed. The waffles was really good and enjoyed it a lot with the maple syrup. It was also quite difficult to eat the dish as they provided disposable cutlery which was hard to cut the waffle and the chicken, and also they gave a spoon and a fork instead of a knife. I like the waffle it was crispy but would I visit here again for the food? Not sure since there are so many other options around and it's not memorable.

Good value and good location. Paid $7.50 for a fried meaty chicken breast and full waffle. Comes with honey on the side. Batter was good on the fry. Good seasoning and tasty overall. Next time I’ll dry the dark meat cuz the breast was dry for my liking. Waffle hit home, golden and crusty.