Vanda Lock
Very rude and insensitive staff. Instead of asking the customer politely or checking the payment screen whether the customer paid for the plastic bags, the staff asked another colleague loudly who was standing slightly further away from her and in front of the customer himself, whether the customer paid for the plastic bags. This is very insulting and embarrassing to the customer as there are many other customers around. Being in the customer service line, she should be sensitive enough to have checked for evidence first instead of suspecting that he didn’t pay for the plastic bags. This is the second time such things happened. Time to do something about the service attitude of this staff!