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Shop Reviews

See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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She Wilburn She Wilburn

Tracy is very knowledgable of the product and so very friendly. I'm glad I ran into her. Will buy again!

Oscar Kim Oscar Kim

Person in charge named Chen was so nice and kind and gentle. Product also was very nice since it was made organically. I really satisfied with thier service and product.

Sarah Chua Sarah Chua

Very friendly staff sharing and carried out demo of the skin product by yuen ting

Tan Choon Huat Tan Choon Huat

Tracy Chen , a very friendly and professional sales consultant. We enjoyed her services very much and she is highly professional in her trade and we could feel that she loves her profession and her customers very very much !

herkimer herkimer herkimer herkimer

Yuen Ting demonstrated body and facial scrub that I found it’s good. She is patience to explain each product clearly to me. Would be keen to purchase items to try. Excellent customer service.

Guat Cheng Tan Guat Cheng Tan

Was at the Isetan Gratiae yesterday and was served by Tracey. She is very patience, friendly and convincing. She gave me a free facial treatment to prove that the products are suitable for me. In the end I bought two sets of Survival Marine Complex from her. Many thanks to the professional and quality services given by Tracey.

Ong Yu Jie Ong Yu Jie

I met Tracy Chen in Isetan Scotts who is very friendly, helpful and always help me with the correct skincare products . I love to meet Tracy with full knowledge on the products which she recommended to me . Thanks to her excellent service which she deserves it.

Melvyn Melvyn

First time coming across this skincare brand from the Netherlands, and the range recommended by the friendly, experienced staff Tracy was surprisingly pleasant. Not too strong or sticky, suitable for tropical climate for ours. Worth considering!

Latte x Ash Wong Latte x Ash Wong

Had Soap making workshop with Soap Ministry for our corporate fun event activity. Diana who hosted the workshop was very engaging, friendly and knowledgeable on the various benefits of essential oils and skincare management. The workshop was informative and fulfilling, allowing us to actively interact as we learned to mix the soap with food grade colouring and herbal powder. Everything was natural made. Quoting what Diana said “if you don’t put that into your mouth, you don’t put it on your skin” The products turned out beautiful, good for gifting and self use.

Xin en Ho Xin en Ho

I had a wonderful experience! The lady boss was exceptionally friendly and knowledgeable, generously sharing her insights about soap and essential oils. I truly appreciate her accommodating my last-minute booking. I attended the Gemstone Soap Making session and absolutely loved it. The colors were vibrant and beautiful—don’t worry, they’re made from natural powders and infused with essential oils. I even got to choose a crystal to embed in the soap, which is believed to promote positive energy during use. Best of all, the soaps are completely free from chemicals and preservatives, making them great for the skin. I had such a fun and enriching time here. Highly recommended!

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