See what customers are saying about our shops at Orchard Road Malls
4.2 out of 5
28111 reviews
Francis WK Tan
Always like the thick and traditional Pancakes especially the peanuts. The takeaway cup is one of the best I come across. It have a very functional lid cover which can be easily open and closed tightly. Great idea👍😋
Mervyn Phea
Very centrally located at the entrance to Isetan. Great variety of peanut snacks and delicious beancurd.
Will
Cheery and friendly. Wanted to try the lotus biscult filling, bought one but it did not really suit my taste buds. The peanut ones are the best. Happy purchase. Thank you very much.
Chong an Yang
Very bad customer service experience at the Orchard Shaw outlet yesterday evening. The lady staff whom I believed a Malaysian (because of her Chinese accent), was rude and have been impatient in serving me right from the beginning. Jollbean's soy milk and mee chiang kueh are actually very tasty. It would have been perfect if their staff are trained in customer service. I don't think the bad customer experience is an isolated case, judging from my experience in the same outlet, albeit served by another female staff a couple of months ago. The front liners represent the company image and professionalism though it may be an SME.
Scott Horvath
I got the red bean and kaya treats. They were a really nice way of experiencing some different flavours that I can't get back home. Their texture is a little like a pancake with a pleasant bouncy texture and a beautiful filling. Not too sweet, the way I like it.
Yen Wheeler
bean pancakes were wrapped with cling plastic wrap... when eaten, smelled like plastic and taste like plastic and rubber.... why not used food grade paper wrap instead?
Steven Carlo
one of the best soy drinks in singapore. went here everyday for breakfast as it was near yotel orchard. loved the banana soy
Terence Tan
please teain your staff.. the showcase is for you to dispkay foods… and your employee put her mobile pgone inside the showcase… Do you know howmany bacteria the phone have….
Stacy Toh
Ordered a day before for a delivery at 930am for a business meeting. 9am the outlet was still not preparing. Staff went to the grab device and said she “just received” but the receipt was hanging there alrdy. She didn’t want to do some orders of the ufo ham and cheese stating it will take 1HOUR TO PREPARE. 1 hour for ham and cheese? Well, not patronising this anymore.
Anyoung Ling
the pancake smaller than last time. And the staff auntie showing bad attitude、no standard
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