Shop Reviews

Few days ago my first visit in Eyebrow City, Joey who was at the counter, she's not pushy but friendly and clearly explained the eyebrows price in details. Then Elle who's the Eyebrows master/Stylist also very smiley, trying to explain more in order to let me understand the process of eyebrow embroidery or so... I'm a scary cat who afraid of pain but after listening to these ladies explanation, i feel very comfortable over here. Thank you so much ladies 💖💖💖🤗 Then yesterday i went back to have my eyebrow done. So Fanny the eyebrows Master/stylist who did my Korea soft eyebrow embroidery. It was a wonderful painless experience, she makes me feels at ease and chatting with me while she was doing my eyebrows. At last you can see results of my wonderful eyebrows 👍 Yes thankful to Fanny who did her great job and Joey thanks for keeping me company too, hahaha...😁 Then Elle came to see me and greet me with beautiful smile. Thank you so much all wonderful ladies, 感谢你们！！！💖💐💖💐💖💐🤗

Chanced upon the shop randomly. Saw it was full! Checked on google with good reviews and decided to ask for price. Thankfully there was a cancellation and i was able to do my eyebrows embroidery. Thanks to Amy for explaining to me and checking for availability. Praises and shouting out to Elaine! She was a perfectionist, gleaming with joy after my brows were done. So glad i am able to do my brows and met an artist that is able to shape my brows to my liking.

Elle and Sandy are very knowledgeable of their products and provided excellent customer service. Every time I visit the shop, they make me feel comfortable and I came out feeling good about myself.

Excellent service! The technicians are skilled and detail-oriented. I highly recommend this place. Although the price is quite high (threading - $18), it’s worth every cent. The staff are kind and friendly. I had a great experience!

I had such a wonderful experience at Eyebrow City for my microblading service! From the moment I stepped in, I was served by Joey and Elle made me feel comfortable and well taken care of. They were patient in explaining the process, listened to my preferences carefully & gave me professional advice to achieve the most natural look. The procedure itself was gentle and precise , I barely felt any discomfort, and the result is absolutely amazing! My brows look fuller, beautifully shaped & so natural. Thank you Elle, for your skill and professionalism. You have amazing hands! I couldn’t be happier with the outcome and my 6 years journey with you guys ❤️

This was my first time trying OPT hair removal, so I was honestly really nervous and even a bit scared—especially because I’m a super ticklish person. But Serence and Khloe were amazing from start to finish. They explained everything clearly, guided me through each step, and made sure I was comfortable the whole time. My armpits had quite a lot of hair, but after the treatment they looked so clean, smooth, and even visibly brighter. I was really surprised (in a good way!) by how well everything turned out. The entire experience went so smoothly thanks to Serence and Khloe. I’m really happy I chose this place for my first treatment and would definitely recommend The eyebrow city.

I did microblading last year Mar and also did a touch up in last Sep. This time i went again in Mar as well. The staff there are very friendly. Fanny did my brow all three times and it was like so natural and wow!! She is really super good. Joey is so helpful When i wanted to change my appointment and also put in my requirements on how to do my brow . So accommodating. Good place to of you really care for your brpws!!

Been with them for at least 3 years, package after package and the appt is getting harder and harder to get. Even my appt is 6pm, I only managed to go in at 630pm. The regular manicurist I go to has gone back to China and ever since I can't find a good one to follow. Their staffs are getting newer and is not experienced... the last I went, was served by this newbie that the manager kept scolding her. So she was buffing(?) my feet until to a point I feel pain, I told her once but I think she didn't hear, and continue doing so until to a point I couldn't take it anymore and told her pain. She then told me she must be doing a good job to clean my dead skin away.. after the pedicure, there was a cut and I was hesitating to tell them afraid she will get scolded further. So I bear with it. And as usual, at the end, another one asked me to renew my package at a special price. I do agree their gelish and prices are good but until they fixed the demand issue and find more experience staffs, I guess I won't be renewing it..

I’ve been coming here for 1 year plus. Their gel manicures and pedicures are long lasting. They almost never chip. However, the shop is always busy, even though they have many staff. Even if you’ve booked an appt, there’s no guarantee they can let you in punctually. I’m writing in a review today to specifically compliment Elaines. My appt was at 5.30 pm and they only let me in close to 6 pm (they had a lot of customers before me). I expressed my dissatisfaction about the timing cos I had another engagement right after so I was about to be late. Elaines asked me what time I had to leave and did the manicure so fast. I really appreciate her effort - she was super efficient. She also asked her colleague to help out with the pedicure. I left around 6.20 pm. This was by far my fastest session ever. Thank you!

They will treat you nicely—right up until you sign the package. After that, their attitude changes completely. Difficult to get an appointment. EVERY single visit turns into a pushy sales pitch with some ‘limited time promotion’ to get you to extend your package. The place itself is dirty and dusty, the staff even gossip about clients behind their backs, and the service is mediocre. Honestly, I’m just relieved my package is finally over. Never coming back again.