Ruby Lin
I had the worst haircut experience. I made sure to show the stylist multiple reference photos and clearly communicated my expectations, but the result was beyond disappointing. I ended up with a simple bob without any layers, and my hair is uneven on both sides. Additionally, the stylist was not gentle with my hair and scalp at all; sometimes I could feel the scissors pulling my hair instead of cutting it. I strongly do not recommend this place if you want a quality haircut. Paying $48 for a haircut is no joke, and now I have to wait for my hair to grow longer so I can ask a professional stylist to fix it. Additional information: I feel uncomfortable using my real identity for reviews as I value my privacy. This is why my profile might not appear in your system for my appointment. Please do not assume my review is fake; I have proof of payment with my credit card at your salon. Although I didn't post the review on the same day I visited, I can provide details. The hairdresser was a larger woman with brown hair, dressed in all black on that day. I even took photos during the haircut. Thank you for offering service recovery, but I won't be using your services again, even if it’s complimentary.