Shop Reviews

Excellent service from Shah who kept in touch with me whilst I ensured I was purchasing the right unit. Had some teething issues after purchase (user issues) and shah kept in touch with me, even during his day off, made arrangements for me to visit Service Center, who were equally helpful. Buy Bose and buy from Bose Paragon (not online) as you get the best service and follow up care.

One happy customer here! Very happy to get these open earbuds in new color with a discount ! And thanks so much to Benjamin to recommend sound link flex to me, this little speaker is powful, can adjust eq in Bose app. budget friendly, easy to travel with. Very good shopping experience . Highly recommend!

Went to check out the ceiling speaker and the guy was extremely clueless and unsure. He also seemed annoyed when we wanted to listen to the in house experience. The “experience area” was so dirty and dark. Pls do better! You guys are located at paragon for heaven sake!

Great service from the Gino. He listened to our concerns, understood what we needed and worked hard to help us solve the issue. Thank you for going the extra mile — we really appreciate your help.

Very patient and friendly staff. Offering the best deals all the time. Been frequently purchasing from this outlet

I wanted to thank the staff named Gino who went the extra mile for me. I was gifted a pair of my QC Earbuds some time ago, and the charging pins had malfunctioned, and I wanted to change it under warranty if possible. But my friend had already misplaced the receipt and wasn't sure which outlet they went to. I anxiously called this outlet and was assisted by a friendly person named Gino; telling him these details. He very kindly told me that he could help check it out in the system for a receipt. Few minutes later he called back and he found the digital receipt for me. He really went the extra mile, and the outlet that my friend bought the earbuds from, wasn't even this outlet in the end. I'm really thankful for his help - throughout the whole process he was very very much courteous, warm and very helpful.

Went to the Bose store @paragon, and was greeted by Gino. He made happy and smile. He tirelessly answered all my inquiries about bose speakers. Enthusiastically, showed off the latest Bose technology in sound and let me play my music around with different type of bose speakers on display. Smartly, he ended up selling me 2 new pairs of Bose “carry on” speakers and 1 pair of extra buds for my bose qc 45 headphones. Amazing. Eight months ago i was there and ended up only buying spare ear buds for my qc45 headphones. Bose nevertheless has improved its earbuds quality. This time i only bought the spare buds without having to change it coz they (the skin of the earbuds) are still intact. Thank you Gino🙏🏻.

Lovely and helpful staff! The 2 gentlemen gave me great advice and helped synchronize 2 different Bose devices. Great service and expertise!

Had a great experience purchasing Bose QuietComfort Earbuds from Bose Paragon. First got to know of the earbuds from Prem at Tangs who shared his purchase decision with me. As I forgot to bring my Tangs vouchers that day, I went to Paragon on new year's eve to get the earbuds. That's where I met Benjamin who was really patient and kind in supporting me on the colour and payment selection. Prem and Ben, you've made Bose earbuds good already, even before I tested! Thank you!!

I have been a loyal Bose customer for years, buying products all over the world and always loving their quality. Service is usually great too, but my recent experience at the Paragon mall store stood out thanks to Prem He solved a tricky technical problem with my speakers at home that I could not fix myself, and he did it with such friendliness and professionalism. Prem also took the time to walk me and my family through the latest products, making the visit both helpful and enjoyable. I rarely leave reviews, but Ptem went above and beyond and truly deserves recognition. Bose is lucky to have him -- he is the kind of person who makes customers loyal for life!