Shop Reviews

Ben's Cookies is an international chain of stores that bakes and sells cookies. After baking cookies at home, Helge Rubinstein opened a kiosk to sell them at Oxford's Covered Market in 1984. The cookies are usually sold warm because they are baked fresh in the store. The first store was in Oxford's covered market. Most of the stores are located in London, but there are also stores in other cities in England and other countries. The brand name “Ben's Cookies” was inspired by Helge's son, and the iconic logo, featuring an image of Ben, was created by his friend, the famous artist Quentin Blake. The main characteristic of Ben's Cookies is the use of chocolate chunks instead of chips in its cookies. I describe these cookies as “soft and sticky,” “moist,” and “full of flavor.” Enjoying them is a treat.

Cookie was alright. Morning staff on 12 Nov 25 was rude, perhaps bc I only bought one cookie, which wasn't cheap at 3.90

Totally disappointed with it after they reopened. It was not a cookie. It was a cake. Soft and mushy and I suspect they put the cookie there for hours. Was never the same texture and taste I had last time!

One of the snacks that caught my attention when I went to Orchard Road… because the queue was quite long and it smelled good… the character of the cookies is soft... the taste is delicious... theres filling in the middle of the cookies according to what we ordered... It is so different with Famous Amos from the Size and the character of the cookies… Famous Amos is more crunchy and smaller than Ben’s Cookies… My kids love both cookies in wisma atria (Famous Amos for take it home to Jakarta and Bens Cookies they immediately finished everything in Singapore)

We bought a box of 7 cookies It was super yummy & cookies it should be however the let down was the packaging, they wrap it on continuous liner then filed up 2 cookies each row, when i wanted to eat my favorite flavor it was on the bottom, to take out i need to transfer carefully one by one just to reach the bottom, it also breaks the cookies on top on doing so. Ben cookies you need to improve your packaging please as it ruined the experience of indulging in a nice cookies 🍪 Great thing i like your cookies as not so sweet just perfect except the packaging.

The cookies are so good! $3.90 for a piece is reasonable given it’s size, as compared to FA, NC or even Starbucks and other cookie outlets. It’s chewy and tastes amazing. Only downside is that it’s tooo soft, can’t hold it properly without breaking.

Cookies are packed with ingredients. They are the soft type that tends to fall off into the paper bag when eaten.

5stars for cookies, 3 stars for service. I buy the 7 cookies box often for my kids who love the chewy chunky flavoursome cookies, for sgd19.50. While picking out cookies today, I asked for a particular bigger piece instead of the default piece which was significantly smaller. The service staff ROLLED her eyes at me. Minus 1 star for this gesture. Best flavours - dark choc, macademia, cranberry white choc, matcha n white choc, lemon.

Love the texture of the cookie - gooey, soft and moist on the inside and crispy on the outside. Matcha chocolate was a little sweet, but the taste of matcha isn’t very strong.

First visit here since they reopened in Singapore - was trying to hypothesise why they closed in the first place considering there’s a consistent queue at the shop, leading to stock out multiple times a day. We had to wait 15 minutes for the flavour of our choice since it was cooling and decided to opt for an alternative before they all ran out. At $3.90 a piece it was certainly not cheap, a 90 cents increased if we recall correctly, from before they closed down previously.. Nonetheless, it’s my wife’s choice of cookies and we will certainly revisit in future 👍🏻