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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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YR XIE YR XIE

I love the service here better than the other outlet. Their staff is really kind and being very patient to explain how to choose the shoes wisely for me :)

Mabel Low Mabel Low

Great service! The staff Janice, who attended to me was friendly, patient, and very helpful. Really appreciate the excellent customer service!

Stella Stella

i highly recommend viviana, the shoe has a wide range of sizes and super comfortable. i have been wanting to find comfortable shoes for work as i have wide feet and its not easy to find shoes that fits me. the staff service is super good, i kept trying different shoes because the shoes look good to me but she didnt give me any attitude at all and i dont feel the pressure buying. one of the shoe really suit me eventually as it makes my feet looks slim. however the price is high but you get what you pay for.

Elif C Elif C

Great shopping experience at VIVAIA store. Staff is helpful and knowledgeable to help me find the best fit. Thank you!

Agnes Sng Agnes Sng

Always enjoy shopping at Vivaia Wisma Atria branch. The staffs are all very helpful, friendly and patient. They are also cooperative. Liera, especially, attended to my sisters and i with great professionalism and enthusiasm. We love the shopping experience.

Vina Tay Vina Tay

Wonderful experience at this store, faced with a smiley and cheerful sales assistant named Tan. Nothing is a hassle for him very friendly and helpful. VIVAIA is so comfortable and light weight. I’m a fan now.

Jet Noveda Jet Noveda

Jack, Nurul and Leny are very friendly and helpful. They so informative. The shoe i bought is not that just a shoe after they explain more about it. Highly recommended. Good job!

eling Y eling Y

Shoes are beautiful and comfortable. Jack has an excellent and astute eye for details and was very helpful.

Joanne Anastacia Joanne Anastacia

We were Xmas shopping yesterday and spotted viviaia having a sale! The satin ballerinas were on sale! Last few shoes left. Staff Nancy , hope that’s her name as it was on the receipt (brown short hair) who was on duty, was very polite, sociable and efficient, upon finding out that there was no stock, she called the other outlets to help us reserve the shoes from the Bugis outlet. She was very patient when we took a while to decide which colour to get and was super helpful giving us tips on how to style our new shoes. Her friendly and bubbly nature made us feel very welcome despite the crowds and the busy store. 10/10 hope to see her again. Thank you Nancy ❤️

Michelle Hwang Michelle Hwang

Thank you Effan for your patience and help! He was helping me pull different styles and sizes for 20 mins + and I ended up getting two pairs, although had to buy it online because they were out of the size I wanted in that colour. Was hesitant to head down because of the reviews but the few staff there were lovely especially Effan 😊

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