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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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J T J T

Very frustrating experience dealing with the salesperson E*sa here. Only keen on selling the most expensive bags and not interested in other items like the xtra hobo, energy or roseau lines. She will ignore you if you don’t intend to buy the seasonal items that give the highest commission. Ion outlet is a lot better, and their staff so far has been very friendly every single visit, addressing questions such as color options and sizing. Paragon store really ruined longchamp’s purchasing service experience for me, and that’s coming from someone who bought over 10 bags from the company since last year.

Mkaye Falcon Mkaye Falcon

Munirah is the best! 💕 Been to other Longchamp stores but always end up buying from her. She is always friendly, helpful and willing to assist. Such a gem 😊 Thank you Munirah

Redza Azmi Redza Azmi

Ira was very nice and helpful to recommend us the style and color for the bag we wanted. She made it very easy for us and we came out as satisfied customer with the service she provided.

Low CC Low CC

I just wanted to take a moment to sincerely thank Elsa for the outstanding service I received during my recent visit. She was incredibly helpful, attentive, and genuinely made the experience easy and pleasant. Her positive attitude and professionalism truly stood out — it made a real difference. Please pass along my appreciation, and know that this kind of service doesn’t go unnoticed!

D A D A

Always an amazing experience coming to this store. The staff are all so friendly and very helpful. I always recommend my friends and family to patronise this store because of their excellent service!

Bob Lu Bob Lu

Longchamp × Toiletpaper - collaboration with mischievous art on Le Pilage range of foldable nylon bag by art publication Toiletpaper artists : Maurizio Cattelan n Pierpalao Ferrari on 18th July 2023 at the Longchamp Paragon shop.

Veronica Rappa-Kiffly Veronica Rappa-Kiffly

Was attended to by Ira. She was very pleasant and assisted me with my choices. She also took the time to share other services provided by the boutique. Will definitely return to this outlet for my future Longchamp purchases. Well done, Ira. Well done, Longchamp 🥰

J B J B

This place i used to love to buy my Bags since 2016 in Sg but lately they always changes staff or the old staff who used to serve me relocated to different branches ! Sadly came last Thurday SL named Tracy was really not having the patience , she vibes me with a Bad attitude.Considering this is a High End brand not a Bakery.! Guys Customer's are always right either they buy or not , Customers Must deserve Equality service! It is" LongChamp" , Im not buying bread here. Such a Pitty , I might limit my buying in this Paragon branch. Will search the SL who knew me since 2016 and will serve me like a King with Pleasure even I dont buy nothing or I buy 3,000sgd worth of good!

Fei Fei Peh Fei Fei Peh

Bought this straw bag yesterday at Longchamp Paragon , am very pleased with the service by Miss Mina Ngyuen. Spore retail industry needs more people like Mina Nyguen. She served with her wholeheartedly and unforgettable gd attitude .👏👏 …

陈新月 陈新月

Hello Longchamp I wonder whats the price of travel bag in size L please ?thanks

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