Shop Reviews

For quick collection order online using grabfood and self pickup. Located on Basement 1 of Wisma Atria.

Most favorite donut. Can be seen at B1 Orchard

The staff did not show up in time and she was late for her lunch brake (3 minutes late) and she was very root

Staff was extremely unhappy and rude. Very unpleasant experience. I seldom leave any reviews on here but this experience was too unpleasant and traumatising not to leave one.

Please do not promote Shopee pay vouchers when your store does not even accommodate it. Went to the store twice, was being told the "Shopee Pay" sticker is there but "we don't know when it is available to redeem". It's really frustrated and shown inconsideration of Krispy Kreme, you can just put a label showing "Shopee pay is not available at the moment" instead of doing nothing!!

😮‍💨 I went to your Krispy Kreme shop at Wisma Atria basement today on 2nd May 2023 Tues at about 3.20 pm approximately. ❌️ I wanted to get the original glazed donuts but there was no one there, There was a handwritten cardboard sign that says " taking a break. Will be back at 4.15 pm". 😰 Sorry, I don't have time to wait for your staff to return from their break. So I left empty handed. I am not the only one. There were other people wanting to buy donuts but they left too.

very bad service, i work around orchard and i always buy krispy kreme from wisma. service sucks. one time they would charge me 10 cents for a bag if they feel like it or even 20 cents. sometimes they would give it for free. sometimes they would have a 5 free 1 offer and when they don’t put the sign up and we ask for it they say they don’t have it anymore. 5 minutes later the sign is up. BAD SERVICE.

1st time buying from this outlet at Wisma Atria.. 1st and last time.. 5 Aug, Friday, about 5pm.. Shutter was down when I went over 1st time.... After awhile, saw shutter up and I went back... service was 👎👎👎👎👎. Staff should not treat waiting customer like non existence or least importance. If doing or settling some stockcount is more important, continue to keep the shutter down for awhile so no customer will be there to disturb. Do not recommend. ⛔️

The staff attitude was dismissive, which made the experience unpleasant. I hope this feedback can help improve customer service in the future .

5 July 2024 730pm. Stupid cao ah lian sales assistant. Abandoned her post for 15min. After finally back, served customers with a stupid biatch face. Deserves to be sacked.