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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Aleksandra Smirnova Aleksandra Smirnova

Great experience at Balenciaga store. It was very crowded because of launching the new collection, media, customers, but I did not feel unwelcome there. I had all attention what I needed. Jonathan is amazing and helpful consultant.

somang unat somang unat

Came in the other day just as the store was about to close (I didn't know until after) and approached one of the sales advisors if he could how me an item I had seen online. He was wearing spectacles and looks like he's in his late 30s, seemed extremely annoyed that he had to serve me - mind you, if you didn't want to do so just say that item is unavailable so I could leave instead of giving subpar service with a sourpuss look on your face which made me not want to purchase anything. Do better uncle.

Genta Genta

Balenciaga Orchard is a premier destination for fashion aficionados, showcasing the latest collections of this renowned luxury brand. Whether you’re in search of statement sneakers or timeless accessories, this flagship store offers a curated selection of designer pieces that exude style and sophistication, making it a go-to destination for fashion-forward individuals.

Faith Faith

I had great service picking up my Hourglass bag, and love the range at this Balenciaga store. The team were very attentive to detail and helpful, offering travel-ready packaging for my purchase :)

Michael Yow Michael Yow

Thanks, Edmund and team, for Balenciaga’s post-sales service. Managed to request for a new merchandise box, even for a 9-year old purchase at a HK branch. Superb customer service 👍🏻👍🏻 …

INS1116 INS1116

Great store. Excellent selection of things. Got what I wanted. Service staff who tended to me also very attentive and friendly. Had a positive experience.

Enrico Mulyadi Enrico Mulyadi

Balenciaga getting better here at paragon, since they include mens collections and footwears. Damn the new Track Sneakers are dope as hell!

Stephanie Ong-Thomas Stephanie Ong-Thomas

Just purchased my gorgeous Balenciaga bag from Paragon. The service was top-notch. Big thanks to Orchid, Farhan, and Edmund. They were super helpful and made the experience so smooth . Highly recommend checking them out if you're looking for a Balenciaga bag with superb service.

T JH T JH

This is my nth time having this. Having tried all the soups, I can safely conclude that my favourite is the tomato soup and I keep going back for more. My taste buds are satisfied. Fish is so fresh. The spicy one is amazing too, but not for non-spicy eaters. The set comes with rice. Waiting time is around 10 minutes. There is a private seating area for patrons, but during the peak hours it gets full, patrons can sit outside in the main area instead.

Ars 3276 Ars 3276

Was at Wisma's branch and Ordered 3 of their signature flavours of Spicy Poached 水煮, Sauerkraut 酸菜 & Collagen 胶原白汤. My cllge was saying she loves this and how nice it is. Fresh seafood for sure but i felt the fish slices was way too thin. My bowl was approx $17+ so i do have slight expectations for this price. Overall soup was good and thats about it for me. Prep between 15-25 mins of waiting time as each bowl is prep upon ordered. Fresh food does takes time for sure so do come with this in mind.

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