Shop Reviews

Im so surprised to see negative comments about the clinic. Dr Esther is the best GP in Singapore, my whole family have been seeing her for 8 years already. She is a very experienced doctor who really cares about her patients. The receptionist ladies are also professionals, they are usually quite busy because there are many patients. I travel from the east coast to see dr Esther, can’t recommend her and her team enough 👌

Made an appointment with them a week earlier. Waiting time is long (as usual for clinics). There were only 2 staff on duty; one is experienced and another one seemed new because she was asking her colleague on the procedures. The doctor that seen me was an “older” female lady with python skinned sandals. Nothing out of the ordinary but there’s no privacy for patients. I could her everything’s going on in the doctor’s office because there a huge gap at the top of the room. When it was my turn, I tried to speak softly so nobody outside could hear me. Lol. Summary: clinic, doctor and staff is old. Could use some renovation.

When I first arrived at this clinic a year ago, I had a positive experience the first and only time. Since then Dr Esther has been extremely cold, stern, unsympathetic. Believing someone is having a bad day I've returned a few times but unfortunately I am met with the same coldness and dismissive behaviour since. I have never really felt like holistic questions were asked and I am always coldly cut of when answering the very few questions I am asked. I only realised how bad this practice is when I went to another doctor from suspicions of being dismissed and the new practices warm, welcoming and understanding approach made it clear to me that I should not return to paragon medical clinic again. This isn't the way you treat patients the only positive from the practice is the lovely receptionists and that is about it.

I’ve been seeing Dr. Esther at Prime Medical Group (Paragon) for about 10 years. Occasionally, I visit a nearby clinic out of convenience, but I always end up going back to Dr. Esther within a few days. She’s professional, friendly, and truly cares for her patients. Some people may find the wait time a little long, but honestly, if you’re looking for proper treatment and faster recovery, it’s worth the 30–60 minute wait. If you want speed above all, you can always go to a private specialist—it will definitely be faster (and pricier). The reception ladies are also nice—if you speak to them nicely. What do you expect if you don’t treat people with respect? Everyone’s just doing their job. I’m also surprised to see people leaving reviews about their clothes, shoes, or even age—that’s not a standard to judge a doctor. What matters is her care and medical expertise, and Dr. Esther delivers both. If it’s not serious and you’re just looking for a medical certificate, a neighborhood clinic might do. But for real care, I’ll always trust Dr. Esther.

On 21 Oct 2022, the doctor, Esther Liew Shaw Fei at paragon clinic has a very bad etiquette. She was supposedly to be back at 2pm from lunch and she was not even back at 2:30pm. All patients have to wait for her simply she had a lunch longer than usual. I think Prime Medical Group ought to explain why and instil some discipline on such badly behaved doctor.

Very good service, staff is very patient with helping me how to do the purchase thru the app. Will sure patronize again.

Terrible experience I waited for close to 40 mins for my drink which is completely unacceptable. The physical orders were from number 31-33 and mine was 33 but they spent the entire time prioritising online orders that consist of 4 or more rather than being efficient and getting me and the other 2 people that only had 1 drink each. Not to mention that the person packing the order was so lost and had to keep checking every single drink. I wasted my entire break waiting for a beverage, as someone that worked fnb before this standard is just horrible.

Very good attitude and friendly, highly recommended

Been awhile since i had Liho. Today i feel like i want something refreshing yoghurt like, and the got strawberry yoghurt. It’s delightful! Will definitely be my new fave. Service could be friendlier but hey i got my drinks nice so that’s all i need

Staffs are friendly and well recommend of their drink. Outlet was much cleaner then before.