Shop Reviews

impression of the clinic assistant wasn't good. She appeared stern and slightly unfriendly. Also, the clinic doesn't medication for certain sickness and you have to purchase the meds from a pharmacy based on doctor's diagnosis. This is pretty appalling as the medication I had to get was super expensive. Also, requested the clinic assistant to share with me a copy of the prescription which I am still waiting. Dr Liew was a pretty pleasant lady =)

Dr Esther has a lovely bedside manner, be prepared to sometimes wait but you can always book appointment so you are seen on time. The receptionists are usually quite busy so just be patient with them.

worse clinic experience. visited the clinic on the 29th July. The receptionist was pretty rude & unfriendly. Overall, they are not professional in the service they provided

Dr Liew has been my GP for the past 10+ years. Positive experiences every time. The front desk folks get a bit overwhelmed sometimes due to the volume. Just a suggestion to the front desk: don’t mention the medication names when handing it to patients. I’m sure not everyone would be comfortable with an entire waiting room finding out what ailments he/she has. 😁

Visited this clinic twice. My first experience was alright, the receptionist was not very nice, did not really attend to patients outside of the clinic and no directions was given as to whether temperature needs to be taken etc. Patients had to just wait outside without anyone attending to them. Second experience proved to be even worse than the first experience. Went to the clinic because of excessive bruising and went doctor examined me, she lifted my shirt and pressed against my stomach, and I was already in the early stages of developing shingles (initially, I thought it was just hives). Yet, she did not alert me to it in her capacity as a doctor! Extremely unethical doctor. Even though I was getting treated for bruises, she should have told me that I had shingles when she saw the spots on my stomach when inspecting me. Please do not come here and proceed to a better clinic instead.

I have been visiting the clinic for almost 8 years. Doctor Liew is patient, professional and detail. The counter staffs are like friends already . There’s the reason why the clinic is always crowded.

I visited Dr. Liew Shaw Fei Esther because I had pain in the kidney area of my lower back. My normal GP was on holiday for a week so I chose her because the location of my pain felt serious. She ordered the required tests, and when I returned to get the results, I was told nothing bad showed in my tests. I visited my normal GP the following week, showed him the test results, and he immediately pointed out that one of the test results indicated I may have an infection. He's ordered expanded tests and confirmed the infection and prescribed antibiotics. I am annoyed because Dr. Liew was both too lazy and too incompetent to identify an obvious infection. Maybe she was hoping I'd return so she could make more insurance money on treating me. If I were to have trusted her and not visited my normal GP, I would be a walking around with an infected kidney that would only get worse and cause serious damage later on. I do not recommend this Dr. for anything beyond treating a flu.

Im so surprised to see negative comments about the clinic. Dr Esther is the best GP in Singapore, my whole family have been seeing her for 8 years already. She is a very experienced doctor who really cares about her patients. The receptionist ladies are also professionals, they are usually quite busy because there are many patients. I travel from the east coast to see dr Esther, can’t recommend her and her team enough 👌

When I first arrived at this clinic a year ago, I had a positive experience the first and only time. Since then Dr Esther has been extremely cold, stern, unsympathetic. Believing someone is having a bad day I've returned a few times but unfortunately I am met with the same coldness and dismissive behaviour since. I have never really felt like holistic questions were asked and I am always coldly cut of when answering the very few questions I am asked. I only realised how bad this practice is when I went to another doctor from suspicions of being dismissed and the new practices warm, welcoming and understanding approach made it clear to me that I should not return to paragon medical clinic again. This isn't the way you treat patients the only positive from the practice is the lovely receptionists and that is about it.

Made an appointment with them a week earlier. Waiting time is long (as usual for clinics). There were only 2 staff on duty; one is experienced and another one seemed new because she was asking her colleague on the procedures. The doctor that seen me was an “older” female lady with python skinned sandals. Nothing out of the ordinary but there’s no privacy for patients. I could her everything’s going on in the doctor’s office because there a huge gap at the top of the room. When it was my turn, I tried to speak softly so nobody outside could hear me. Lol. Summary: clinic, doctor and staff is old. Could use some renovation.