Alvin Quah
After watching Samsung’s big launch event, I quickly ordered their Fold 7/Watch Ultra bundle and tried using my $50 voucher (paid $10 for it), but it didn’t work. I called support immediately but got no assistance, only repeated claims that the voucher was working. Even after multiple follow-ups, nobody addressed the likelihood of a site issue, implying I’d simply missed using the code. I gave up and asked for a refund. Disappointing experience for a loyal customer since the Note 4.