vic
19 July 6pm. Most unhelpful employees ever! If you wanna go out of business, hire them! :)
BIRKENSTOCK Paragon
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BIRKENSTOCK at Paragon represents the brand's largest and most comprehensive boutique in Singapore and Southeast Asia. Located at 290 Orchard Road, #04-35 Paragon Shopping Centre, this flagship store showcases the full range of BIRKENSTOCK's renowned comfort footwear in a spacious retail environment designed to reflect the brand's heritage of German craftsmanship and orthopedic excellence.
As the sixth BIRKENSTOCK outpost in Singapore, the Paragon location stands out for its extensive selection of the brand's iconic contoured footbed sandals alongside contemporary styles that blend traditional comfort technology with modern aesthetics. The store stocks classic models like the Arizona and Boston alongside seasonal collections, limited editions, and specialty designs, ensuring customers find both timeless staples and fashion-forward options. Each pair features BIRKENSTOCK's signature cork-latex footbed that molds to individual foot shape over time, providing personalized support.
The boutique operates daily from 10am to 9pm and can be reached at +65 6836 5607 for product availability and sizing enquiries. The prime Orchard Road location attracts both devoted BIRKENSTOCK enthusiasts seeking specific models and new customers discovering the brand's reputation for comfort and durability. Customer feedback particularly highlights the great selection of comfortable footwear options, though experiences with staff knowledge vary.
The Paragon flagship's strategic positioning within one of Singapore's premier shopping destinations reflects BIRKENSTOCK's evolution from orthopedic footwear specialist to lifestyle brand embraced by fashion-conscious consumers who refuse to compromise comfort for style.
As the sixth BIRKENSTOCK outpost in Singapore, the Paragon location stands out for its extensive selection of the brand's iconic contoured footbed sandals alongside contemporary styles that blend traditional comfort technology with modern aesthetics. The store stocks classic models like the Arizona and Boston alongside seasonal collections, limited editions, and specialty designs, ensuring customers find both timeless staples and fashion-forward options. Each pair features BIRKENSTOCK's signature cork-latex footbed that molds to individual foot shape over time, providing personalized support.
The boutique operates daily from 10am to 9pm and can be reached at +65 6836 5607 for product availability and sizing enquiries. The prime Orchard Road location attracts both devoted BIRKENSTOCK enthusiasts seeking specific models and new customers discovering the brand's reputation for comfort and durability. Customer feedback particularly highlights the great selection of comfortable footwear options, though experiences with staff knowledge vary.
The Paragon flagship's strategic positioning within one of Singapore's premier shopping destinations reflects BIRKENSTOCK's evolution from orthopedic footwear specialist to lifestyle brand embraced by fashion-conscious consumers who refuse to compromise comfort for style.
6836 5607
Orchard Road
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 10 am
Monday
10 am–9 pm
Tuesday
10 am–9 pm
Wednesday
10 am–9 pm
Friday
10 am–9 pm
Saturday
10 am–9 pm
Sunday
(Today)
10 am–9 pm
Photo Gallery
The entrance to BIRKENSTOCK Paragon is covered with protective sheeting.
Birkenstock sandals displayed on shelves with a decorative wall pattern.
Birkenstock sandals displayed on a textured surface with branding.
A shopping bag from BIRKENSTOCK Paragon with the brand logo and website on it.
A hallway with a digital display and a large wall graphic that says 'TREAT YOURSELF'.
A display of colorful Birkenstock sandals on shelves in a retail store.
The exterior of a closed BIRKENSTOCK store with a large roller shutter.
The entrance of a Birkenstock shoe store with its prominent logo and display windows.
Birkenstock store display featuring a limited-time offer on classic collection shoes.
A display of Birkenstock sandals on white and grey platforms.
A sign explaining the features of Birkenstock footwear is displayed in a store.
Interior view of a Birkenstock store showcasing a wide selection of sandals on shelves.
Entrance to BIRKENSTOCK Paragon store with visible signage and interior.
Close-up of Birkenstock sandals on display shelves, showcasing comfort and style.
A person tries on tan leather shoes in a store with shoe boxes stacked in the background.
Close-up view of navy blue Birkenstock sandals displayed on a white shelf.
The entrance of a BIRKENSTOCK shoe store with a clearance sale sign.
A display shelf showcasing various Birkenstock sandals in different colors and styles.
A shopping bag with the BIRKENSTOCK logo and website address.
Interior view of a BIRKENSTOCK shoe store showcasing sandals and footwear on display.
The entrance of a BIRKENSTOCK shoe store with displays of sandals and signage.
Birkenstock logo with text 'Tradition Quality' on a paneled wall.
Glass doors of a shop covered with protective plastic sheeting.
The exterior of a BIRKENSTOCK shoe store with shoes displayed inside.
A close-up of a person's foot wearing a tan Birkenstock sandal on a patterned rug.
A white BIRKENSTOCK shopping bag with the brand logo and website on it.
Overall Rating
2.9
/
5
Based on 15 reviews
Mall Ranking
#2095
Out of 2294 shops
Category Ranking
Not enough ratings
Negative Reviews
J B
Very bad service, no hello, no ty bought today a plastic flipflop for 89sgd. I ask them to wrap it with paper since dont need the shoe box, the philipine lady said no they only pack in the paper bag. With her unhappy Face like 100 yrs never rains! Even Sketchers pack there shoes or flipflop with satin paper and say sure will pack. Customer Service in Sg is getting worst. If u dont want your job or not happy then stay at home and plant Potatoes. Birkenstock at home in Germany say after buying bye and see you soon.! Never buying in this branch any more , Ty and bye! Sales Lady acting like a Premadonna !
Aaron Louis
Despite how much you wanna buy the item, I suggest you buy it from other outlets. If you ladies (staff) think that I do not know what you’re talking about in tagalog, you would be surprised.
Y V
I had an unpleasant experience at this store, particularly with one employee. While waiting a considerable amount of time for my purchase, I noticed the employee interacting with three different groups of customers. It was clear she showed preference toward one group, offering them a much more friendly and attentive service, while I was treated dismissively without reason. When it was my turn to check out, she was extremely polite to the customer beside me, but her attitude toward me was rude and dismissive. She even made an effort to thank the person next to me while completely ignoring me. Based on other reviews, it seems management may not be addressing issues like these, so I’m sharing this to help set expectations for others. If you’re hoping for good customer service, you may want to consider visiting a different branch.
Bikram Sandhu22
Great store! But I’m not sure if they are always short of sizes or the staff is not interested in looking for it.
Positive Reviews
Tejasri Gopi
Shopped here for some vegan sandals. Glad a few are available although not in my desired colors. Loved the experience and the store personnel was kind to assist me with the models and colors I was looking for in vegan options. It wasn’t so busy on a weekday and my transaction was quite smooth.
Dragon Heart SHERPA
One of the best store for your sore feet. My niece in Dubai forced me to buy a pair & I just love the fit. Attendants very sweet & helpful too.
Hannah Chua
Contrary to the existing reviews, the staff that served me was very helpful — she told me the diff between the black and blue words on the Birks (they are different types of soles) and even recommended me my size. She also took the trouble to also check the other colours for my desired size. I think that she did a great job. (and fyi, I’m a local and she was helpful to both me and the other tourists)
Chelle Algarme
anne is very accomodating and patient with all our inquiry.. all in all it was awesome transaction because of her.. very professional.
Christopher Kho
Just been to the paragon store. It was a great experience even tho the shoes size I wanted wasn’t available. Mary Izian and Aziq were superb, very attentive and made every effort to check for size at other outlets. They understood customer service and make every effort to help. Thank you you 3
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