Shop Reviews

The shop is well located, staff are friendly and helpful. My therapist Cilia is always cheerful and bubbly. She is professional and talks much to make me feel comfortable with the procedure and not awkward. I would recommend her services and the prices are also reasonable. I only wish the shop has its own shower room.

I have the multi pass for x3 treatments as it works out better value. Jane was the best therapist but no longer works there and it’s difficult to get the same staff, noticed on rebooking they’ve also shut down 2 outlets. However the staff member I had this time was great, first time at this venue it’s clean and brightly lit.

I’ve been a long-time customer of Pink Parlour and honestly, the service has gone downhill ever since several outlets shut down. I used to really enjoy my sessions, especially with my previous therapist at 313 Somerset outlet. She has been with the company for many years and always provided steady, reliable, and comfortable service. Unfortunately, my recent visit to the Centrepoint outlet with Letitia was extremely disappointing. This was one of my last two sessions and thank god for that because the experience was terrible. The treatment felt uncomfortably hot, and I did not feel at ease at any point. I even asked if she was new because the service felt so inexperienced. Instead of reassuring me, she responded sharply and asked why I thought she was new, which made the situation even more uncomfortable. Although I was told that Letitia has over 20 years of experience, I personally did not feel that level of expertise during my session. What made things even more disappointing was when she started speaking negatively about my previous therapist, saying she was only focused on selling for commission. I personally never felt that way at least not with my previous therapist, who had always treated me respectfully and professionally. Hearing that kind of comment felt unprofessional and unnecessary esp from a senior therapist. On top of that, the new shaving charges were shocking. Most IPL packages typically include basic shaving, but now they’re charging an additional $15 to $40 even if you only have a few strands of hair. It feels unreasonable and gives the impression that the customer experience is no longer a priority. I’ve also come across several unhappy reviews from other customers over the past few months, especially following the changes in therapists. While everyone’s experience is different, it does seem like I’m not the only one feeling disappointed. I’m relieved that I’m down to my last two sessions with Pink Parlor. I truly hope the company takes a serious look at its service standards and consistency not just for existing customers, but for their long-term success in this business. I hope my review helps potential clients think carefully before committing to a package here.

My therapist Shihua was incredibly professional and attentive throughout my treatment, ensuring I was comfortable the whole time, which definitely made the experience a lot more pleasant! Highly recommend her!

Came here to look for a replacement glass for my French press as the delivery time online was 2 weeks from EU or U.S. Wasn't sure what to expect from the Bodum store since there aren't many reviews or pictures but was pleased to find a very …

Shocking quality! The Bodum print at the bottom of the double wall Pavina glassware is not consistent. Bad experiences with them! Pot handle was loose, had to go to Takashimaya to exchange. Bought 2 sets of Pavina glassware and specifically …

Cracked my 1.5L Bodum beaker (over 10 years old). They didn’t have one in stock, ordered one which arrived within two days, and it was cheaper than ordering it from within Europe! Crazy.

Dion was my therapist and she delivered great advice and the hydraclear facial was good.

15/September/2025 Celebrate my birthday dinner here, was a nostalgic experience for me. Staffs were friendly and prompt. Nice ambience. Food was quite good.

Their lunch set is honestly such a good deal. You get a main, soup, drink, and dessert for a really reasonable price. I was told their steak is a must-try, so I went for it. The steak was cooked perfectly to my request (medium rare) and the fries were pretty solid too. The only downside for me was the capsicum sauce. I could barely taste any capsicum, and it felt more like a thin brown sauce with a few bits of capsicum thrown in. It didn’t really do much to bring out the flavour of the steak. That said, I really enjoyed the ambience and the service was great. I would definitely come back to try their other dishes, especially the fish soup which looked really tempting.