Shop Reviews

Nice experience going to ION Sky yesterday with friends. Free entry and really nice view from the 55th floor of 218 metres above ground. Would recommend to anyone visiting ION Orchard

ION sky is located at the ION Orchard mall. It’s like a maze getting to the top. On the 2F, find the escalator that goes straight up to 4F (you can still use the normal one that goes up and down per floor). There’s a column with a sign that shows “ION Sky via L4”. On the 4F, look for the ION Art Gallery. You need to enter the area to be able to go to the elevator that would take you to the 55F. On the 55F, turn right upon exiting the elevator, and that’s it! I hope this comment helps because I was circling around while I was there looking for the way up 😆 No entrance fee! It’s FREE.

This location is kinda hidden.. but the direction to this location is simple and straight forward hahaha... Once you are on the 55th floor, you will be able to see the beautiful Singapore city scape..

This breathtaking view is absolutely free and not many know about it. It’s situated on the 55th floor of ION Orchard and in order to take the lift right up to the top, you’ll have to walk into the Art Gallery which is also free. Absolutely gorgeous view on a clear day or during sunset. If you like, there is also a restaurant where you can dine which has the view of marina bay sands etc.

ION Sky is open to the public with no admission fee. To get there, head to the 4th floor of ION Orchard & look for the art gallery & concierge area. Walk past the concierge desk, then turn right into the lift lobby, where 2 dedicated lifts take you directly up to the observation deck on the 55th floor. The view is best on a clear day, & it’s usually less crowded on weekdays. Do note that the deck may sometimes be closed for private events, so it’s best to check the ION Orchard website in advance.

The free 55th-floor observation deck at ION Orchard was incredible, offering panoramic views of Singapore from all sides. Plus, there's a restaurant if you want to enjoy the view while dining.

Darren assisted me was highly professional and extremely knowledgeable. He took the time to understand my preferences and provided insightful advice! His expertise in the Rolex and Tudor collection was paramount in guiding me through the different models and highlighting their unique features! The customer service was outstanding, making the entire shopping experience smooth and enjoyable! He went above and beyond to ensure I was completely satisfied with my purchase, taking extra time to address any questions I had. Overall, the personalized service truly made my Rolex purchase unforgettable.

Amazing experience receiving my first green box with Darren! I truly appreciated his patience, professionalism and the knowledge he shared, which made the allocation process smooth and memorable. His thoughtful approach made this milestone birthday piece even more special. Looking forward to growing the collection with more memorable pieces in the future!

Largely thanks to Adrian and Rain, my first experience at The Hour Glass (ION Orchard) was amazing. As it was my first watch, I felt overwhelmed but their professionalism and patience made the whole process so smooth and memorable. Do look for Adrian and Rain if you are looking for a perfect wrist piece. Their friendly personality and professional will definitely help you out! Once again, thanks for the wonderful experience:)

Introduced by a friend, Rain was fantastic. I had a genuinely enjoyable experience discussing some of the Rolex timepieces on display with her. She was warm, patient, and encouraged me to try on a few models, which I truly appreciated. What impressed me most was her extensive knowledge—she took the time to explain the history and significance of several pieces, making the visit feel both informative and personal. While there wasn’t anything available for purchase today, I left with a very positive impression. Rain He is sincere, down-to-earth, and clearly passionate about her work. Thank you, Rain, for your time and hospitality.