The Hour Glass operates the Rolex Boutique at ION Orchard #01-02 (2 Orchard Turn #01-02 Singapore 238801), serving as an Official Rolex Retailer within the worldwide authorized dealer network. The exclusive boutique opened in 2016 as a testament to the long-standing partnership between The Hour Glass and Rolex spanning multiple decades.
The space is furnished and decorated entirely with interior design concepts created by Rolex in Geneva, showcasing the complete collection from Professional to Classic models across various materials, dials, bracelets, and sizes. The boutique displays Rolex's most iconic timepieces in an environment designed to embody the brand's prestige and craftsmanship standards.
An in-house watchmaker presence enables direct client interaction and provides the technical expertise necessary for authentic Rolex service and maintenance. The Hour Glass possesses the specialized skills, equipment, and genuine parts required to guarantee authenticity for every component of purchased and serviced Rolex watches. The ION Orchard location represents Rolex's positioning within Singapore's premier luxury retail corridor.
6509 9282
Level 1, Unit Number #01-02
Operating Hours
Open Now
Closes in 6h 46m
Monday
10 am–10 pm
Tuesday
10 am–10 pm
Wednesday
(Today)
10 am–10 pm
Thursday
10 am–10 pm
Friday
10 am–10 pm
Saturday
10 am–10 pm
Sunday
10 am–10 pm
Menu information is not available at this time.
Photo Gallery
Interior view of a luxurious Rolex boutique with a prominent green wave-patterned wall and display cases.
A close-up shot of a Rolex watch on a wrist, with a green Rolex box in the background.
The entrance to a luxurious Rolex boutique with a well-lit display window.
A close-up of a Rolex GMT-Master II watch on a wrist with a colorful bracelet.
People looking at watches displayed in a Rolex boutique window.
A Rolex watch displayed in its signature green box with warranty and service manuals.
Rolex boutique interior with a floral-themed wall and display cases showcasing watches.
A Rolex Submariner watch displayed in its presentation box with warranty and manual.
A person tries on a luxurious Rolex watch at a boutique.
Exterior view of a Rolex boutique with a nautical-themed window display and illuminated signage.
A close-up shot of a Rolex Submariner watch on a person's wrist.
A Rolex watch displayed in its signature green box with accompanying packaging.
Interior of a luxury watch boutique with display shelves, a consultation desk, and seating.
A Rolex Oyster Perpetual Datejust watch with diamond markers and a two-tone bracelet, presented in its box with documentation.
Three Rolex watches with metal bands are displayed on a light-colored surface.
A person wearing a Rolex Explorer watch with a two-tone bracelet.
Interior of a luxurious Rolex boutique with display cases and seating.
A person holds a Rolex Daytona watch with a white dial and black subdials.
A close-up shot of a Rolex Explorer watch with a black dial and stainless steel bracelet.
A hand holds a luxurious Rolex Datejust watch with a two-tone metal band.
Two Rolex watches displayed in their signature green boxes with accompanying documentation.
A business card for Winfred Oh, Senior Sales Associate at Rolex Boutique.
Interior of a luxurious Rolex boutique with display cases and a prominent Rolex logo.
A close-up shot of a Rolex Oyster Perpetual Datejust watch on a wrist.
A Rolex watch is displayed in a wooden tray next to its green packaging.
A person holds a shopping bag from The Hour Glass boutique, with luxury watches and decor in the background.
Interior of a luxury Rolex boutique with display cases and seating.
A shopping bag from The Hour Glass with a Rolex display in the background.
I had the pleasure of purchasing a Rolex from Gary at The Hour Glass Ion. It was an experience that exceeded all my expectations. What really stood out was the level of care and attention Gary put into ensuring I was completely comfortable and satisfied with my purchase. Beyond the purchase, Gary made it clear that I could reach out to him for any future needs, whether it be for watch servicing or advice really adds to the value of the experience. Thanks Gary for an outstanding experience.
Kia An Chong
First time visit to Hour Glass at Ion on a weekday evening, quite a few customers were being served at the time. A nice lady SA Priscilla kindly invited my wife and I to take a seat and we will be attended to shortly.
Priscilla then attended to us and provided us with an overview of Rolex watches, as well as invited us both to try on the various models. Even after trying on a few watches already, she still kindly offered us to try on some of the other models.
Priscilla had great knowledge of watches and was able to provide advice for my wife and I who were looking for watches as a commemorative gift to ourselves.
Though none of the watches we liked were available, Priscilla was very helpful and assured us that we would be added to an interest list and that she would be personally following up with us if they managed to allocate the models we liked to us.
It is this personal touch which we felt provided a very nice and welcoming experience as first-time customers like us. Thanks, Priscilla and the Hour Glass team!
Melvin Chan
Consistently Exceptional Service at Rolex ION Orchard
On my return visit to the Rolex ION Orchard boutique, I once again received fantastic service from Andy and his team. Despite his busy schedule, Andy took the time to patiently explain the heritage and stories behind the different Rolex models, making the experience both informative and memorable. I was happy to show my support by adding another watch from him.
With such professionalism, passion, and genuine care for his clients, I will continue to patronise Andy and the ION Orchard Rolex boutique.
Junni Johari
Introduced by a friend, Rain was fantastic. I had a genuinely enjoyable experience discussing some of the Rolex timepieces on display with her.
She was warm, patient, and encouraged me to try on a few models, which I truly appreciated.
What impressed me most was her extensive knowledge—she took the time to explain the history and significance of several pieces, making the visit feel both informative and personal.
While there wasn’t anything available for purchase today, I left with a very positive impression.
Rain He is sincere, down-to-earth, and clearly passionate about her work.
Thank you, Rain, for your time and hospitality.
Joreen Kow
Largely thanks to Adrian and Rain, my first experience at The Hour Glass (ION Orchard) was amazing.
As it was my first watch, I felt overwhelmed but their professionalism and patience made the whole process so smooth and memorable.
Do look for Adrian and Rain if you are looking for a perfect wrist piece. Their friendly personality and professional will definitely help you out!
Once again, thanks for the wonderful experience:)
