Shop Reviews

I had a fantastic experience at Hublot ION Orchard. Lau Sing Yuen was exceptionally knowledgeable, patient, and professional throughout. He made the entire visit smooth and enjoyable, and his passion for the brand truly stands out. Highly recommend asking for him!

Sing Yuen has been extremely helpful and patient with us during the whole process . The process was smooth and very professional . Absolutely love the service

One of the best luxury watch shop experiences. Staff were polite, welcoming and genuinely interest in educating about Hublot. I have learnt a lot and had hands on with the watches which I am very impressed with the quality and build compared to many other brands that I own. I didn't know much about the brand except from YouTube influencers bashing them but now that I have seen it in person I think I am a fan of Hublot now.

Had a delightful and highly enjoyable experience at the Hublot ION boutique. Was attended to by Darren Wong, whom I know from before, having bought 2 Hublot watches from him previously while he was with the Hublot MBS boutique. It was great to see him again. Darren is highly knowledgeable and very well versed with the brand. I appreciate him taking the time and effort in explaining and sharing with me various interesting aspects about Hublot, from the materials, design philosophy, to manufacturing techniques, and to the little intricacies and finer details of each piece. He patiently answered all and any questions I have regarding the movement, specifications, options, etc. It was time very well spent. I was certainly very mesmerised by the stunning collection, with all the new colours and case materials. I would strongly recommend anyone who is new to the Hublot brand, who wants to know more about the brand, or wants to discover what Hublot is all about and what they has to offer, to pay the boutique a visit. A big thank you to Darren and team for the warm welcome and in extending to me your superb service and hospitality. I sincerely look forward to my next visit and in adding another Hublot to my collection in the very near future.

I would like to let you know that this is the boutique to go to if you are interested in Hublot in Singapore. I was served by Darren and the team. I have to express my thanks and gratitude for the patience and time they dedicated to me and my family as we worked our way through what watches would be suitable for our needs. Not only was the sales process seamless and considerate the aftercare has been amazing with the sourcing different straps for the watches that were bought including a Big Bang Unico and a Classis Fusion. If you are looking for a knowledgeable sales team combined with real horology experience come to this boutique in the ION centre off Orchard Road - you will not feel let down.

Darren is your guy to go to especially when it comes to watch. The customer experience he has curated has far exceeded my expectations since the start of my journey with HourGlass till date. He pays great attention to details & acts in the best interests for his customers resulting in excellent recommendations. I love this beautiful rainbow 🌈! Awesome !

I visited the Hublot boutique in Singapore for the first time and was assisted by Lau Sing Yuen. It was a really fun and interesting experience! I was able to look at the watches that interested me and had a very pleasant talk with the sales assistant. I was really positively impressed by the level of customer service Hublot is offering and i can only recommend everyone to come and have a look and see for themselves! Addition: Today i purchased my first Hublot with Sing Yuen, and we had a great experience! We got a glass of champagne and the presentation of the watch as well as the explanation if the warranty etc was very nice. I am sure i will be coming back for a second one in the future :) Best regards, Jannik

Sing Yuen is very knowledgeable and passionate about the brand, loved the experience uncovering the 20th anniversary Big Bangs and here’s to many special moments created at the flagship boutique stores

I had the pleasure of being assisted by Zoraver from Ion Hublot, and I must say his expertise and knowledge about watches are truly impressive. Even though I mentioned I was just surveying options, he attended to me with genuine grace and professionalism. What stood out most was his attentive listening and sincere care, not only for me but also for my husband. His authenticity and dedication made a lasting impression, and without a doubt, when I return to Singapore at the right time, I will be purchasing from him. Highly recommended!

I visited to purchase my Big Bang Red Gum Alligator strap. The three customer service representatives served with pride and were very accommodating. The supervisor shared some knowledge about my watch with his colleagues, which even I didn’t know. Overall, it was a great experience. Thank you, Hublot ION team.