Shop Reviews

Sing Yuen has been very professional and helpful in attending to me. I enjoyed my experience at the store.

Dropped by to browse some Hublot models I'd seen online. They had a decent range of models to try. Was served by Bryan at the Ion Orchard boutique. Pleasantly surprised at the level of service and professionalism displayed by Bryan. He offered great insights and explanations to the movements in various models, and also helped try on some models. Would definitely recommend a visit to check out their store if you're in the area, and look for Bryan when you're there 👍

Darren is your guy to go to especially when it comes to watch. The customer experience he has curated has far exceeded my expectations since the start of my journey with HourGlass till date. He pays great attention to details & acts in the best interests for his customers resulting in excellent recommendations. I love this beautiful rainbow 🌈! Awesome !

I visited the Hublot boutique in Singapore for the first time and was assisted by Lau Sing Yuen. It was a really fun and interesting experience! I was able to look at the watches that interested me and had a very pleasant talk with the sales assistant. I was really positively impressed by the level of customer service Hublot is offering and i can only recommend everyone to come and have a look and see for themselves! Addition: Today i purchased my first Hublot with Sing Yuen, and we had a great experience! We got a glass of champagne and the presentation of the watch as well as the explanation if the warranty etc was very nice. I am sure i will be coming back for a second one in the future :) Best regards, Jannik

Sing Yuen is very knowledgeable and passionate about the brand, loved the experience uncovering the 20th anniversary Big Bangs and here’s to many special moments created at the flagship boutique stores

I had the pleasure of being assisted by Zoraver from Ion Hublot, and I must say his expertise and knowledge about watches are truly impressive. Even though I mentioned I was just surveying options, he attended to me with genuine grace and professionalism. What stood out most was his attentive listening and sincere care, not only for me but also for my husband. His authenticity and dedication made a lasting impression, and without a doubt, when I return to Singapore at the right time, I will be purchasing from him. Highly recommended!

I had a fantastic experience at Hublot ION Orchard. Lau Sing Yuen was exceptionally knowledgeable, patient, and professional throughout. He made the entire visit smooth and enjoyable, and his passion for the brand truly stands out. Highly recommend asking for him!

Sing Yuen has been extremely helpful and patient with us during the whole process . The process was smooth and very professional . Absolutely love the service

I visited to purchase my Big Bang Red Gum Alligator strap. The three customer service representatives served with pride and were very accommodating. The supervisor shared some knowledge about my watch with his colleagues, which even I didn’t know. Overall, it was a great experience. Thank you, Hublot ION team.

One of the best luxury watch shop experiences. Staff were polite, welcoming and genuinely interest in educating about Hublot. I have learnt a lot and had hands on with the watches which I am very impressed with the quality and build compared to many other brands that I own. I didn't know much about the brand except from YouTube influencers bashing them but now that I have seen it in person I think I am a fan of Hublot now.