Shop Reviews

Five Guys at ION Orchard delivers on its reputation for indulgent, made-to-order burgers. The Bacon Cheeseburger, while pricey at $22.50, is undoubtedly the highlight. You can customize it with a range of free toppings, and the result is a moist, juicy, and flavorful burger that’s messy in the best way possible. The crispy bacon, melted cheese, and fresh ingredients add layers of texture and taste that elevate the experience. The fries, served in generous portions, have a rustic, skin-on quality and came lightly salted. Drinks come with free refills, which adds some value to the meal. For two people, a full meal including burgers, fries, and drinks cost around $55, making it more of an occasional treat than an everyday indulgence. The open kitchen setup lets you see the team in action, crafting your meal fresh, and the vibe is casual yet bustling. If you're dining during peak hours, be prepared for a short wait, as orders are cooked to order. Overall, while not wallet-friendly, the Five Guys experience is worth it if you’re craving a high-quality burger and don’t mind the splurge. For a satisfying cheat day meal or a quick, premium fast-food fix, this is a solid choice in the heart of Orchard Road. Sadly they don't do the iconic free peanuts in Singapore.

Had a great experience at Five Guys Ion Orchard, thanks to Aunty Jennifer! Super friendly and had a lovely chat while enjoying my lunch. You can really feel her positive energy and dedication. Highly recommend the bacon cheeseburger with Cajun fries.

With a swag of Asian eating places the quintessential Burger outlet kept out to me . Whilst I enjoyed the meal the bun was very moist and severally impacted the taste of the burger. Overall it was a nice experience.

had tried the cheese burger bacon before, and it tasted good. The cheese added some flavor to the burger. This time, ordered the bacon burger. It was a bit dry, and the sauce chisen wasn’t enough on the burger. Although the concept of choosing toppings is great, we probably need to add more sauce or toppings to make it better. Overall, the burger was still nicely cooked and looked good. However, it could be improved. The fries this time were from the Netherlands and weren’t too salty. The presentation wasn’t the best either, as the burger and fries were all in a bag. Messy.

FIVE GUYS started in Arlington, Virginia back in 1986, and now has over 1,500 locations worldwide. In Singapore, you can find them at ION Mall and Plaza Singapura. The menu’s the same wherever you go—customizable burgers, hand-cut fries, all-beef hot dogs, sandwiches, and rich milkshakes. What makes FIVE GUYS stand out is their focus on freshness. No freezers, no microwaves—everything’s cooked to order. I got the Cheeseburger, and it was seriously satisfying. Two thick, juicy beef patties, melted cheddar, fresh tomato and lettuce, grilled onions and mushrooms, thick-cut pickles, plus the classic combo of mayo, ketchup, and mustard—all packed into a soft, slightly sweet bun made fresh by a local bakery. It’s big, bold, and full of flavor. Not sure how to customize your burger? Go with “All The Way” and don’t forget to add relish!

Nice burger. My first time to try this chain is at Malaysia. Its soo good so i invite my friends to try it too. You can change the bun with veggies its my preference. The meat is soft and moist.

Sing Yuen has been very professional and helpful in attending to me. I enjoyed my experience at the store.

Sing Yuen is very knowledgeable and passionate about the brand, loved the experience uncovering the 20th anniversary Big Bangs and here’s to many special moments created at the flagship boutique stores

I had the pleasure of being assisted by Zoraver from Ion Hublot, and I must say his expertise and knowledge about watches are truly impressive. Even though I mentioned I was just surveying options, he attended to me with genuine grace and professionalism. What stood out most was his attentive listening and sincere care, not only for me but also for my husband. His authenticity and dedication made a lasting impression, and without a doubt, when I return to Singapore at the right time, I will be purchasing from him. Highly recommended!

Sing Yuen at Hublot SA provided exceptional service during our recent visit. He took the time to patiently explain the various types of watches available, displaying a deep knowledge of the products and their features. His professionalism in guiding us through the selection process, especially when choosing a couple's watch, was truly commendable. Sing Yuen's dedication to ensuring customer satisfaction left a lasting impression, and I wouldn't hesitate to recommend his expertise to anyone seeking a premium watch-buying experience.