Shop Reviews

Dropped by to browse some Hublot models I'd seen online. They had a decent range of models to try. Was served by Bryan at the Ion Orchard boutique. Pleasantly surprised at the level of service and professionalism displayed by Bryan. He offered great insights and explanations to the movements in various models, and also helped try on some models. Would definitely recommend a visit to check out their store if you're in the area, and look for Bryan when you're there 👍

I love the galatooooo so much 💯 Excellent taste!! For gelato lovers, you should try the pistachio and matcha. Those two are my fav! Plus point, the male staff superb friendly and helpful 😎 Great spot to hang out on hot sunny days. …

Interested to their ice cream but not sure whether the milk taste too strong for me. When i inform the staff i would like to taste one of the flavour, the staff ask me to order and pay first then i can try whatever flavour i prefer. I was sweat and repeat again i just want to try first but the staff still insist i need to pay first. ok then no choice just give up for this since they can only try with paid. Better i go for other option which i know the milk taste is acceptable by me.

My once-a-month sweet indulgence 🍦 Venchi truly nails creamy, dreamy flavours! Their new caramel rosemary was unexpectedly rich and crunchy — a perfect contrast. I paired it with dark chocolate, pistachio, and tiramisu, and honestly… it was a scoop of heaven in every bite. Price: $15 for a large cup (could choose 4 flavours) and topping of hazelnut

We dropped by VENCHI Ion branch in search of ice cream desserts after our dinner. We ordered the following: - Limited edition coffee & biscuits + matcha + toppings on ice cream cone - Cocoa & Hazelnut (Creamino) + mango sorbet + toppings on ice cream cone In all honesty, we felt that for the price point (we paid S$ 26 for 2 cones), the ice cream was just very average and hence disappointing. In general, all flavours we have tried were quite sweet. Mango sorbet was smooth no doubt but there are much more shops selling better tasting ones. The matcha flavour wasn’t strong enough for us as well - felt that the Haagen Daazs green tea ice cream tasted much better. Credit has to be given to the ice cream cone when it’s due, which we think was extremely crunchy and tasty. But we felt that it’s still insufficient to offset the mediocrity of the ice cream.

We ordered the dark chocolate , durian and pistachio and they are all amazing. It cost $15 and they are quite generous with the ice cream and topping on the cone. Only downside was that it was difficult to find a table at venchi as there were many non customers seated at venchi's table. Hopefully the staff/ shop can be more attentive on this matter and remind non-customers to not hoard the table

Favourite Gelato as always.. Venchi.. Pistachio is always my #1. Staff are all friendly and explained to me more about chocolates. Will go down ion and buy again soon..

I had an amazing experience here. Jay and the team provided exceptional customer service . they were friendly, patient, and knowledgeable about the flavors, making great recommendations. Their warm and welcoming attitude made the visit even more enjoyable. The ice cream was rich, creamy, and absolutely delicious, with a great variety of flavors to choose from. Huge thanks to Jay and the team for making it such a great experience. I’ll definitely be back!

Boom! Slap me with creamy scoops of Venchi gelato any day, especially after a long, urban hike around town. It's a refresher like no other. Had a try of their newest Coffee Temptation flavour and got an instant caffeine buzz with an added moreish chocolate crunch. And of course, ya can't go wrong with my all-time fave, Cremino, which is quintessentially Venchi with elegant hazelnut notes. Goes without saying that this is top shelf gelato that comes with the price tag but heck, it's waaaay better than the icy, airy garbage out there. Perhaps Haagen Dazs comes close but I'm getting kinda bored of their flavours. So Buonissimo?! You betcha!

Mr. Jay is very helpful and energetic staff. We appreciated his help and the ice cream was so good 🤤 …