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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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J J J J

I visited the Hublot boutique in Singapore for the first time and was assisted by Lau Sing Yuen. It was a really fun and interesting experience! I was able to look at the watches that interested me and had a very pleasant talk with the sales assistant. I was really positively impressed by the level of customer service Hublot is offering and i can only recommend everyone to come and have a look and see for themselves! Addition: Today i purchased my first Hublot with Sing Yuen, and we had a great experience! We got a glass of champagne and the presentation of the watch as well as the explanation if the warranty etc was very nice. I am sure i will be coming back for a second one in the future :) Best regards, Jannik

S Ch S Ch

Pay first !! pay first !! so u can try. Prices all there. These are the words used by the staff. Rude. No manner. Lousy store. Gelato not bad though

Siao Hui Voon Siao Hui Voon

I would like to compliment the service provided by Jay and his manager on duty on February 25th (I apologize, I forget her name's spelling). They have both done a great job introducing all the products to customers in a patient and friendly manner. I hope they continue their excellent work.

Jane Ng Jane Ng

Unique and brilliantly handcrafted flavors, I can highly recommend their pistachio and mixed berries as recommended by the knowledgeable helpful staff. Venchi features gelato that don’t melt easily and my family we just can’t have enough as every flavor is simply refreshing, also healthy with the perfect balance of Sweetness. During my last recent visit to ion outlet, I had the most wonderful and memorable experience to be attended by a professional and experienced staff, who introduced himself as Jay. He enthusiastically provided me samples of various flavours to my request and I was very much helped by his responses to my queries on ice cream ingredients etc . Thank you Jay 💯 🥳and I totally look forward to my next visit very soon!

Muhammad Syahrul Muhammad Syahrul

Venchi at Orchard is a true treat! 🍫🍦 The gelato is rich, creamy, and full of authentic Italian flavour! The staff are friendly and welcoming. A must-visit if you’re at Orchard and craving something sweet! Only the price is expensive. …

TLC Is In The House TLC Is In The House

Boom! Slap me with creamy scoops of Venchi gelato any day, especially after a long, urban hike around town. It's a refresher like no other. Had a try of their newest Coffee Temptation flavour and got an instant caffeine buzz with an added moreish chocolate crunch. And of course, ya can't go wrong with my all-time fave, Cremino, which is quintessentially Venchi with elegant hazelnut notes. Goes without saying that this is top shelf gelato that comes with the price tag but heck, it's waaaay better than the icy, airy garbage out there. Perhaps Haagen Dazs comes close but I'm getting kinda bored of their flavours. So Buonissimo?! You betcha!

yasmin atilia yasmin atilia

I had an amazing experience here. Jay and the team provided exceptional customer service . they were friendly, patient, and knowledgeable about the flavors, making great recommendations. Their warm and welcoming attitude made the visit even more enjoyable. The ice cream was rich, creamy, and absolutely delicious, with a great variety of flavors to choose from. Huge thanks to Jay and the team for making it such a great experience. I’ll definitely be back!

Mitch Lim Mitch Lim

Favourite Gelato as always.. Venchi.. Pistachio is always my #1. Staff are all friendly and explained to me more about chocolates. Will go down ion and buy again soon..

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