See what customers are saying about our shops at Orchard Road Malls
4.2 out of 5
28111 reviews
stephanie liu
Toast box, do you srsly think it's acceptable for ALL your takeaway cups to constantly be leaking to this extent and scalding us??? Almost $3 and yet you cant even R&D a decent, spill-free packaging. I would rather you give us the kopitiam style plastic bag pls
Lau Geok Chin
Ju is really helpful explaining all the needful about their products and the skin care routine that is needed. Will definitely consider their products after I have tried and if it is effective.
Rebecca Eu
I did a facial with Yvonne and it was SOOO relaxing haha I actually fell asleep. My before and after showed improvement to skin texture, spots and redness:) Super super relaxing and my skin is super glowy💖💖💖💖
Vera Yeow
Mandy is very clear and details to explain and share on skin condition and which products is suitable for my skin yet not pushy. Excellent experience and service
magju 80
It was such a pleasant experience as i was served by this lovely lady julyha. It provided such insightful knowledge on elemis london skincare. Thank you so much for the session
Yen Yin Sua
I went for my first consultation at ION and the staff is super friendly and explaining and analysing by using machine. I get knowledge on my skin and am excited to try the product. Hopefully can see visible result.
Ber
I’ve only used Elemis for facial cleansing previously. This time I was served by a friendly and knowledgeable staff, Mandy. She took time to understand my skin conditions and recommended suitable products, even allowing me to try the series before any purchase. Overall a very pleasant experience. The only disappointment was finding out that Superfood facial has been discontinued in SG.
Jane Lim
First time trying the products in those store which were recommended by Mandy. She carefully explained the products and the steps to use them. She also demonstrated the products to us. She helped us to do our skin analysis. She is very friendly and helpful. We really appreciate her patience. I will try the products and see if they are suitable and if they will improve my skin conditions. Thank you Mandy for the analysis and advice.
Evekwee Lily
Was very happy to be Served by Ms Julaiha,she is very pleasant,smiling sweetly while explaining to me regarding the condition of my skin texture. Samples was given to me for trying out 👍🏼. A very patient lady and knowledgeable 👍🏼. Thank you so much and also your team mate.😋 Ion outlet orchard. ( Evelyn Kwee 14-08-25)
JJ
Professional and friendly consultant. The face scan gave useful insight of my current skin status and I was given a good background info about the company products and beliefs. Thank you, Ju for the great service.
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