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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Louise Carla Antonio Louise Carla Antonio

I wanted to share some feedback regarding my recent experience with the Elemis team. Yvonne was friendly, professional and helpful], and I appreciate her knowledge of the products/willingness to assist/personalized recommendations. They made the experience feel enjoyable especially the skin analysis, and I felt confident in my purchase thanks to their support.

evolet quah evolet quah

Coming here to collect some sample and was treated to a nice skin analysis to under my skin concerns. Also give the right samples to try out to target my concern areas. Good and professional service from Ju! ☺️

Leila Tan Leila Tan

Originally came for their Jar It Forward event but ended up trying some of the products after a free skin analysis. Suman provided exceptional and review-worthy service—she clearly explained our skin conditions and how the products could help. It really felt like she genuinely cared about improving our skin, which made the whole experience truly delightful.

L. Ho L. Ho

I needed a boost for my skin after a long trip and decided to try the Elemis Lift & Rejuvenate Facial Treatment. They currently have a Rose Limited Edition version available, so I went with that and I’m glad I did. My therapist, Yvonne, was incredibly gentle and thorough throughout the entire treatment. My skin felt refreshed and well cared for by the end.

Kelly Koh Kelly Koh

I had the most comfortable and efficient skin diagnostic session with Ju. She is so sweet and kind and explained everything so patiently and wi ty clarity. The products are amazing and I can’t wait to try the samples and my trial kit! Thank you Ju!!

Lynn Kwek Lynn Kwek

Aby is very friendly and knowledgeable about Elemis products. She was also very helpful in suggesting recommendations based on my skin conditions. Also thoroughly enjoyed the trial facial.

Rachel Louie Rachel Louie

I went 3 days in a row cause it was that good! The softest and bounciest fishballs I’ve tried. Can have a fishy taste if you’re not too good with fish. But the dipping sauce helps eliminate it if you still want to try. Their noodle soup is delicious. Tried the dry noodles the next day, was yum but on the oilier side. Overall amazing!! Must try! 🤤

Hadi Santoso Hadi Santoso

One of the Michelin Bib Gourmand-awarded food stalls at Food Opera in ION Orchard Mall, renowned for their legendary fish ball noodles. As a fan of good food, I was excited to try this place, especially considering its prestigious recognition. Upon arriving, I was greeted with a long queue, which I took as a promising sign of the food’s quality. The anticipation built as I patiently waited, and I could smell the fragrant broth wafting through the air, making my mouth water in excitement. Finally, after what felt like forever, I reached the front of the line and was ready to place my order. While the food did not disappoint—each bowl of fish ball noodles was deliciously comforting, be it dry or soup ones, with the fish balls being delightfully springy and bursting with flavor—the experience was marred by the attitude of the woman at the cashier. Unfortunately, she was extremely rude, displaying a dismissive demeanor that contrasted sharply with the overall warm atmosphere of the bustling food court. When me and my wife approached to give our order, she presented a rather frightening expression and a tone that felt less than welcoming. It was discouraging, as her attitude overshadowed what was supposed to be an enjoyable dining experience. It’s unfortunate that a single individual can greatly affect one’s impression of a place, especially when the food is as remarkable as it is. Despite the negative interaction, I must say that the fish ball noodles were worth the wait and made up for the distressing moment at the register. I’d recommend the dish to anyone craving a hearty meal, but I hope that management addresses the customer service aspect to ensure that future diners leave with a more positive experience.

mega mega

I ordered the dry mee pok and sooo good!! 🍜🔥 Portion was seriously big, like lowkey enough for two people. Queue wasn’t too bad and service was super quick and efficient. Tbh, I like the flavor at this Orchard branch way more than the one in Chinatown, this one just hits different! 💯👏

nikita a nikita a

Went to try the fishball noodles, it was delicious and fresh. Definitely worth it. I came around 1 pm so there were a lot of people in Food Opera and it was kinda hard to find a place to sit.

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