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4.2 out of 5

28111 reviews

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Wiwi Adriana Wiwi Adriana

5 stars for Sheryl from Taka outlet 🌟 My partner and I had been looking high and low for a specific pair of pants, only to be turned away at other stores with “oh sorry, we don’t carry it.” But Sheryl was so kind — she offered to help us order it online right there. She honestly deserves every promotion possible for her kindness! May her pillow always be soft and her bed forever comfy 😌🛏️

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The new store is huge and everything seems nice! Lululemon staffs are very friendly and the thing I like about them in every store is they let you browse around without disturbing and following you around and are always warm and friendly when you approach them for help.

Ruth Loke Ruth Loke

I think this is my fave LLLM store I’ve been too. Staff were very approachable and attentive. Was looking for an item that’s OOS and one of the staff informed me that I could use the Whitelist to register my interest for the item. Otherwise I thought the store was quite roomy and I had space to properly browse items.

Jann Cho Jann Cho

I would not recommend takashimaya outlet. The services are not as helpful and take extra miles like other outlets at vivo, raffles city and jem. I have highlighted to them the pants are not in correct length and perhaps mismatched of labels. Do look into it. Fyi: i already had one current pair which i thought of getting extra pair. I even worn and showed them visually. Still insisted not mismatched. I really doubt the service excellence in takashimaya outlet.

Yixuan Chen Yixuan Chen

Oh wow! My first time buying from Lululemon- I had amazing great personalized service from Jel. She approached me, introduced herself, got my name, and patiently asked what kind of workouts I do; and made recommendations. Sportswear, casual wear as well! I went very early, when they just opened. Fitting room was just 2-3 customers, so I was able to try on sizes without pressure. Jel checked in to make sure I was ok, very prompt in getting more sizes and colours. Thanks Jel for a great experience! Looking forward to the new sportswear!

Kyusik Shim Kyusik Shim

engaged for a move-out cleaning service, and the experience was excellent. The team was kind, professional, and clearly knew exactly what they were doing. They paid attention to every corner and detail, and the entire process was smooth and hassle-free — I didn’t need to give any additional instructions.

Vanda Kwok Vanda Kwok

Thank you so much for bringing my dress to life! I dug out an old gown for my daughter's graduation dinner. We rushed it to Big Mama at Takashimaya on a Saturday morning. They could do an express 3 day service. I received an sms when it was ready for collection. When we collected it, the dress material was shiny. It looked like new! The dress is 23 years old!

Happy Fortuna Happy Fortuna

Avoid This Laundry Service !!!!! Poor Experience with Silk Saree and traditional dress Dry Cleaning I came across this laundry service with some good reviews, so I thought I'd give them a try for my wedding silk saree and traditional dress. Unfortunately, they returned my saree with significant shrinkage all over, despite my clear note to handle it with care. It's disappointing that they didn't acknowledge their limitations in handling special silk saree and instead ruined it. The after-sales customer service promised to call me, but I had to chase them for a response. Their reply was unhelpful, asking for a clearer photo or video to verify the shrinkage issue, despite my providing clear images. I'd strongly advise against using this laundry service. Many others have shared similar experiences of damaged items. Save yourself the trouble and look elsewhere for reliable dry cleaning services. Please avoid this laundry service !!! Cuz they will not take responsible and give any solution when ruin ur things, read other review also below.

Kelly Tan Kelly Tan

Found Big Mama online and really need to give them a big shout out. Reached out to them to help clean a pair of plimsole and they did a marvellous job. The communication was constant and always on time. From the beginning they replied and filled me with all the details on the price, timeline for cleaning and collection and delivery. After settling all the details, the staff who came to collect was responsible and called before coming over to collect the shoes. Told him I was at work and left my shoes at my door. He collected, took pictures, send it to me and called me to let me know. After which they contacted me to make payment for the cleaning and when it will be delivered. All in all the service was top notch and wonderful. Highly recommended for anybody who need their service!!! Posted pictures of before and after. They managed to get it mostly cleaned and lighten the rust marks on the side.

Johanna Pan Johanna Pan

Brought my vintage couture dress here for cleaning after I bought it with a stain on it. I needed it back for my ROM tomorrow and was having trouble finding someone to clean it in time. Went to two other highly recommended dry cleaners who said they would not be able to turn it around quickly or could not guarantee lifting the stain. Not only did Big Mama turn it around in three days, they were pleasant to work with and reasonably priced. Very happy with my dress cleaning.

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