See what customers are saying about our shops at Orchard Road Malls
4.2 out of 5
28111 reviews
Genie
Most unfriendly Charles & Keith outlet. The store is quite empty but the staff are busy cleaning, packing and choosing to serve tourists first. Took me half an hour to be served and pay. Five staff here but it feels like only one is serving customers. 😔
Naklapas Watcharapariyapas
Positive service :) Fast and friendly
Animesh Choudhary
Had a very nice experience here with our advisor Adam who really helped my friend walk through all the choices for a gift for his wife! Had a great time would definitely be coming back :)
Quinna Mirhla
My sister and I visited Charles & Keith Takashimaya today, and we were very satisfied with our shopping experience. Special thanks to Connie Ng, who was extremely patient, friendly, and always had a warm smile on her face. She made us feel genuinely cared for and created such a pleasant shopping atmosphere. We also visited this outlet last year, but unfortunately, the experience then wasn’t great — the staff were unfriendly and seemed impatient. Coming back this year, we were pleasantly surprised to see such an improvement. The service this time was excellent, and we’ll definitely return again because of Connie’s wonderful service!
siti
Went to the store today with my sister and had a wonderful shopping experience! My sister and i were served by Adam, who was extremely patient, helpful, and attentive throughout my visit. He even took the time to recommend items that suited exactly what I was looking for. Thanks to his excellent service, I ended up purchasing 4 items and left the store very satisfied. Love and truly appreciate the great customer service. We will definitely come back again~ Thank you Adam! 🫶🏻
Kalebee Yeo
Nice & comfy sports wear design locally. What a great find !
Manikandan Praveen Kannappan
Great store! Highly recommended! Kitty is a really great salesperson and helped to keep the item for us for 3 days to make payment later!
Abby Lin
First time buying this brand when they are on sales. The service is great. The staff is able to give quick feed back on the size comparison with Lulu lemon and the stock availability. I got one to and two bottoms today.
Yu Wendy
Good quality Good service I would like to visit again !!!
Susan Lee
Such an awesome discovery! Very pleased with the purchase of this dress . A versatile piece, in or and out of the gym or courts. Also looking forward to wear it on a girls' night out! Thank You Ms Shan and Thank You Yumi Active!
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