38+ Premium Malls - Explore All

Shop Reviews

See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

Filter Reviews

Clear

Kenny Ng Kenny Ng

This is my 2nd time going back to Stella and as expected! Ease of worries and amazing piercing experience! Stella remembers me and welcomed me warmly into the shop. I only show her photo of the piercings that I wanted and she straight away knew what kind of looks that I wanted. Highly recommended! Thanks alot Stella!

Melissa Chin Melissa Chin

My second time doing piercing here in Ngee Ann City branch. Stella is very professional and detailed in her explaination and recommendation. Friendly and not pushy, she made sure I really liked the placement of my piercing before proceeding. the process was not as painful as i had imagine. Both times. excellent service and products.

Michelle KS Michelle KS

I was served by Stella at the Ion Orchard outlet, outstanding service, she had a lovely stack of earrings on and it inspired me to get 2 pairs too. She was very helpful and patient and even helped me to sort out an issue with my piercing holes which were closing up. Prices on sale are so affordable for products of great quality. Will definitely be back for more!

J M J M

Stella was amazing & reassuring in helping to pierce my ear. She even adviced me on how to care for my piercing despite piercing one side only. Highly recommended & will definitely return! ❤️

K t K t

My fiancé purchased my engagement ring from Tiffany & Co., and we were assisted by Jun throughout the process. We later returned to him for ring cleaning and to explore wedding bands, and each experience was just as wonderful as the first. Jun is exceptionally warm, empathetic, and professional. He never made us feel judged or rushed, and he took the time to genuinely understand our preferences while thoughtfully guiding us through the options. His friendly and approachable manner made what can often feel like an intimidating experience at a high-end jewellery store truly comfortable and enjoyable. Having visited other luxury jewellery boutiques, I can confidently say that Jun’s level of service stood out. We left feeling happy, well taken care of, and truly appreciative of the experience. Thank you, Jun, for making such an important milestone even more special.

KRC KRC

I had the pleasure of purchasing a Tiffany & Co. ( Ngee Ann City ) bracelet today, and Andrew’s service was nothing short of exemplary. His professionalism, warmth, and deep understanding of the collection made the entire experience both effortless and memorable. Andrew struck the perfect balance between attentive guidance and genuine sincerity—qualities that elevate a simple purchase into a true luxury experience. An outstanding consultant whom I would gladly return to and highly recommend. ⭐

L Chan L Chan

Saw this sliver piggy bank in their New York store many many years ago. Very limited edition & only available at The Landmark. Had difficulty trying to describe the item to the frontline salesperson as it’s not listed in their catalog. However, sales professional Lily Chen managed to track it down & shipped it here. Kudos to her for going the extra mile.

GTS GTS

Super judgmental salesperson. We were served by a plus-size older woman who schooled me and my friends on the different types of diamonds and jewellery. Demanded our details despite us declining. She gave us a very judgmental look. I thought salespeople were supposed to serve the customers. If you are so well-off, why are you working in the sales industry? Avoid at all cost

Faza Faza

Had a very wonderful time visiting. Angeline really helped choosing the right one for me. She was very kind and helpful throughout the whole process,not to mention friendly too. Really recommend coming to this outlet if you need to buy something special for you loved ones!

Share Your Experience

Visit any shop page to leave a review and share your experience with other shoppers.

Browse Shops