Step into the world of unparalleled luxury and enduring elegance at Tiffany & Co., a name synonymous with extraordinary craftsmanship and timeless design. For generations, Tiffany & Co. has been the arbiter of style, offering exquisite fine jewellery, gifts, and accessories that transcend fleeting trends.
Discover creations of breathtaking beauty, meticulously crafted to be cherished for a lifetime and beyond. From the iconic brilliance of their engagement rings – a symbol of everlasting love – to a wide array of stunning necklaces, bracelets, and earrings, each piece tells a story of superlative artistry. Whether you seek a treasured keepsake, a momentous gift, or simply wish to indulge in the world's most coveted diamonds and precious metals, Tiffany & Co. invites you to experience a legacy of sophistication and unparalleled quality. Explore a collection where every detail reflects a commitment to perfection, ensuring that your chosen piece is not just jewellery, but a timeless work of art.
1800 843 3269
Level 1, Unit Number #01-21
Operating Hours
Open Now
Closes in 11h 53m
Monday
10 am–10 pm
Tuesday
(Today)
10 am–10 pm
Wednesday
10 am–10 pm
Thursday
10 am–10 pm
Friday
10 am–10 pm
Saturday
10 am–10 pm
Sunday
10 am–10 pm
Menu information is not available at this time.
Photo Gallery
A nighttime view of a modern shopping complex featuring Louis Vuitton, Dior, and Tiffany & Co. stores.
A well-lit jewelry display case filled with rings and other fine jewelry.
Interior shot of Tiffany & Co. with framed artwork and jewelry displays.
Colorful sculptures of people reading a newspaper and carrying shopping bags outside a Louis Vuitton store.
The exterior of a Tiffany & Co. store with its iconic logo and turquoise facade.
A Louis Vuitton store front with a display window and people walking by.
A person is using a tablet next to a bouquet of flowers and balloons in a Tiffany & Co. store.
A nighttime view of luxury brand stores including Louis Vuitton, Dior, and Tiffany & Co. with festive decorations.
The elegant Tiffany & Co. storefront with its iconic blue facade and prominent signage.
A server offers a pastry and coffee to guests at a table in a luxurious setting.
A tiered stand holds a pastry and a sandwich, with a Tiffany & Co. branded coffee cup in the foreground.
Interior view of a luxurious Tiffany & Co. jewelry store with display cases and a grand staircase.
The illuminated Tiffany & Co. storefront at night, with people walking by.
Two elegant Tiffany & Co. watches with turquoise alligator straps and diamond-encrusted bezels.
Tiffany & Co. jewelry display featuring necklaces and rings in a signature blue box.
A woman walks down a grand staircase adorned with artwork and elegant chandeliers.
A close-up of a sparkling diamond-encrusted brooch shaped like two birds.
A serene seating area with light blue sofas, chairs, and a marble coffee table.
The elegant storefront of Tiffany & Co. features illuminated signage and a modern glass entrance.
A hand holds a Tiffany & Co. branded cup of coffee with pastries on a tiered stand.
Purchased a gift on their online platform. Went down to ION Orchard for self-collection. Checked the gift and I assumed the staff would have tie the ribbon back (like how it came when item reached the store). Went to shop about and at some point in time, only to realized that the box was not tied with the ribbon. Instead, ribbon was stuffed to the side of the paper bag with the rest of the cards and my purchase.
Would expect better service quality of this brand.
Crystal
Dropped by to get a necklace polished with them and their staff and security directed me to the Takashimaya outlet as they said they were busy. Went to the Taka outlet and they directed me back to ION for the same reason. If no one wants to serve or provide proper service, then that's perfectly fine with me, I'll find no reason to purchase from them ever again - plenty of other brands to shop from anyway. The poor security guard had to apologise to me multiple times for this entire fiasco I was put through, which should not have had to happen at all.
Eric David
Bought a necklace and braclet years ago with one of the main perks being the free cleaning service. Absolute disgust and ridiculous for Tiff & Co to be charging $30 cleaning per piece (supposedly starting from March 2025). That's $60 to clean the bracelet and necklace while the kit to self-clean is $75.
Last visit.
Rabbit
The customer service at Ion Orchard was subpar at best. I was attended to by Gina, and while the initial interaction was tolerable, the follow-ups and post-purchase service were severely lacking. With such disengaged and jaded staff, the entire purchase felt purely transactional rather than special.
For a brand that claims to pride itself on luxury and service, this experience fell far below expectations. Goes to show how easily customer service, or the lack of, can diminishes the brand.
Cheng hao
Made an appointment online for wedding band viewing together with my fiancée. Same day that evening the appointment was made online, I was contacted by the CA to confirm my appointment saying it is 11.30am, whereas I clarify that appointment was for 5.30pm together with the screen shot of the email confirmation. So small hiccups which is fine.
Following on the day of appointment, 10.26am was contacted by another CA and mention appointment is at 5pm, which I clarify again it is 5.30pm together with the screen shot of the email confirmation which I was thinking why another CA asking me for details again. Then only by 2.23pm, 1st CA message me and mention that she was assigned to attend an event, so 2nd CA did not mention anything about taking over 1st CA (which fair, i did not ask as well) then 1st CA only mention by afternoon time when 2nd CA already contacted me at 10.26am. Ok still minor issues.
Fast forward to actual appointment, my fiancée and I were early for 10mins, so we were given water and waited a bit as our CA assigned (2nd CA) went bathroom. Then when we started viewing, everything seems like rushed and waiting for decisions, when ask to show a matching wedding band for male, CA just mention can choose any with no recommendations and no introductions to the rings we are looking at and provide suggestion. We were just given the rings we wanted to see and the CA just waited there quietly looking at us, when my fiancée casually mention about her Tiffany & Co. necklace she was wearing, there was also no suggestion made to help with cleaning/polishing since we are already there.
When we wrap up our viewing disappointingly, our CA just stay there while we walk ourselves out by climbing the stairs up from inside the store to exit back to the mall, whereas 3 other groups of customer without purchasing as well, was provided an option by their CA that they can open the door on 1st floor for them to exit so even if they want to go back into mall, they can take the escalator without needing to climb stair case, but we were not given a choice at all by our CA.
Super disappointing from Tiffany & Co. was expecting a lot from them due to their branding and how my friends also look for them for wedding bands, our visit make us reluctant to return or even introduce others to visit. Advice others to think twice before wasting your time for bad service, other jeweler provide much better service.
Positive Reviews
Fred W
When we entered we got greeted by the lovely employees. When we were looking around they help suggest us other items that we might like. They also offered us water. Overall great experience.
Melody Lee
Had a great experience at the ION Orchard branch, thanks to Cheng Cheng — hence the 5 stars. Even though I only came for a cleaning service (which likely earns little commission), she treated us with professionalism, warmth, and VIP-level service. Her experience and dedication truly stood out. I sincerely hope her standard becomes the benchmark for the rest of the team.
That said, service quality really depends on the staff, and I also had my fair share of bad experience at their other branches.
Before ION, I visited the MBS branch, where a male staff member explained — in a rather patronizing tone — that the cleaning service is now chargeable, and implied I probably couldn’t afford it, without even checking what kind of jewelry I had brought. It definitely left a bad impression.
A few years back at their Takashimaya branch, an older staff member assisted me with a free cleaning, then asked for my contact details to “double-check” my account — which came across as questioning whether I truly owned the jewelry. That had never happened before and felt quite offensive.
Overall, the service experience clearly varies depending on the staff and their level of professionalism. My recent visit with Cheng Cheng, however, was exemplary and truly worthy of commendation.
Brendon Phua
Our experience at Tiffany & Co. Singapore was nothing short of exceptional, and we have Rachel and the wonderful team to thank for it. They truly embody the level of service and care one expects from such a prestigious brand.
From the moment we arrived, we were greeted with warmth and professionalism. My fiancée was looking for a few special pieces, and Rachel was an absolute delight to work with. She was incredibly patient and knowledgeable, guiding her through the collection with great expertise. Rachel’s attentiveness made the selection process a relaxed and joyful one, not at all rushed. She made my fiancée feel like the most important person in the room.
During the purchase, Rachel and her team's thoughtful gestures truly elevated the experience. As we waited for the jewelry to be wrapped, they presented us with delicious chocolates. It was a small detail, but it was so appreciated and made the moment even more special. The care taken with the packaging was also flawless; the items were perfectly and meticulously wrapped, reflecting the high standards of the Tiffany brand.
This was a truly memorable and delightful visit. The level of personalized service we received from Rachel and the entire team at Tiffany & Co. Singapore is commendable. They didn't just sell us a beautiful piece of jewelry; they provided a luxurious and celebratory experience that we won't forget. We will definitely be back for future purchases and will be recommending them to all our friends and family 😊
Yoonji Jenny Lee
I recently visited the store for a ring resizing and polishing service, and while there were some challenges with the resizing process being done incorrectly twice and the polishing not meeting my expectations, I want to take a moment to highlight the outstanding service I received from Victoria.
She quickly recognized how the situation affected me and handled everything with such professionalism, empathy, and grace that it truly turned my experience around. Her ability to understand my concerns and make me feel valued as a customer was exceptional.
Despite the initial issues, her attentiveness and commitment to ensuring my satisfaction left a lasting impression, and I deeply appreciate her effort. I believe such dedication deserves recognition, and I hope Tiffany & Co. values her as much as I do.
Milo Stylo
Brought my pendant back for polishing at ION. Was served by Winni and her customer service was excellent! As I did not have any records there, she patiently helped to search for the item code and even provide polishing cloth for my necklace and packed them nicely for me to bring back. 👍👍 Thumbs up for Winni! …
