See what customers are saying about our shops at Orchard Road Malls
4.2 out of 5
28111 reviews
Jasmin Chua
Design is really nice. However the quality is not good. I recently bought a pair and after the 3rd time I worn it, it started to peel off at the back. Not worth paying just for the design as it doesn't last at all.
c peiqi
Bought these sandals and this happened after only 2 days of wear. I understand that sandals would wear out over time, but for it to wear out this quickly in two days surprised me on the quality. I contacted the team via WA who said they would contact the retail team to advise on how they can address it, but I never heard back.
norhairani
Good service from staff Adam! Good job
Gavaksh Bhatnagar
Siowkuen was very helpful. We really appreciate her assistance.
alyssa adeel
Adam was a very nice and helpful salesperson! Would definitely come back~
Nadia Felita Sari
Have not been buying any charles n keith for years bcos always thought i have it in my country (indonesia). But this time, the collections in singapore was too pretty and comfortable. Price is still below sgd50 and it was so ok.
aatish baid
Great variety and friendly staff Compared to Indian pricing there is a gap go around 25 to 30 percent
Yev Rah 2010
Staff is not accomodating - all of the staff are just taliking in the counter and not minding us at all . Nobody asisst us when we purchased shoes and bags . We dont have any option to transfer to another shop because we are rushing. Poor costumer service
Dinar Safrila
I have bought a wallet and provided my passport, but the cashier in the name of Yunice Tai Jia Jin did not register my GST refund. At the airport there was no record of the purchase of this wallet. very disappointing.
Sabatini Pinto
Junyi and Adam are kind and helpful, I was the last customer the store was closing but they dint rush me, infact they helped me wrapped all the bags I bought as they were gifts.
Visit any shop page to leave a review and share your experience with other shoppers.
Browse Shops