Shop Reviews

Very nice ice cream, great texture for pistachio. Love the dark chocolate, slightly bitter. 8 dollar for 2 flavour with cone. 👍 …

A moment of pure indulgence with Venchi Gelato 🍦✨! From creamy pistachio to decadent white chocolate, every scoop is a masterpiece. With their artisanal craftsmanship and premium ingredients, this gelato is truly a taste of Italian luxury. Who can resist this sweet escape? I ordered a Large Cone (4 flavours) for myself 🤗

I always love to visit staff Jivan and his team every other month. Their exceptional service, friendliness, and helpfulness make every visit a delight. I'm loyal to them because of their outstanding staff and dedication to customer satisfaction. Keep up the great job ! 😉 …

My main purpose to comment is about the service. This is my first time tried to order the ice cream at Takashimaya branch. And I dont know that we just order the size and order flavor of ice cream later. My sister and me stands in front of the counter to order and no staff taking our order, until my sister said that “Excuse me, can we order?” The staffs are busy packing somethings behind the counter which there 3 staffs but no one takes care at the cashier counter. However, the staff name “Kim” who move at the cashier counter, just ask us what we want and just scold to us that “you must order the size first and then order ice cream later, i wont care what ice cream you want, just tell the next staff for the flavour”. I dont know what she is angry since we just try to order. This is my bad experience to order the ice cream in this branch. And I hope that my comment should be a factor to improve the services. I dont comment anyth about the ice cream since it is good as it is.

Very good service from Taka Venchi staff,Chocolate 🍫 very affordable also，Will come again next time …

Kim was very helpful and knowledgable. She introduced us to try a few dark chocolates which me and my friends love! We ended up buying her recommendation. Well done, we will come back again.

I'm so happy with my purchase, the staff Rachel & Hui Yin were so friendly to assist me. Love the chocolates! They introduced me new chocolates to try :) Highly recommended!

Went to get an ice cream today. The pistachio and hazelnut flavour are very very good 👍!!!!! And the service we received was exceptional too! …

I appreciated the staff's patience. I visited the stall multiple times before making a purchase of two large assorted chocolate gift boxes. The staff remained courteous and helpful throughout, which is exactly how sales interactions should be. I chose not to download the app for membership due to app overload, and instead suggested they offer mobile number registration.

I do not really eat ice-cream,m. My son chose only two flavours for the four as he was afraid that the flavours will mix. It melted really fast, but the vanilla was really great. You can spot the vanilla pods in the ice-cream.