Shop Reviews

Dr Chua’s help is very much valued and appreciated, very good skills and patient care. I find that Dr Chua recommends what is suitable for me and analyses the pros and cons of the various treatments for me. Would recommend Dr Chua’s aesthetic services to everyone!

I was a patient at SL Clinic Wheelock for several years. However, after a period of loyalty, I’ve come to feel that I’d have benefited from exploring other clinics much earlier. During my last Botox session at the clinic, I experienced soreness and swelling for nearly three weeks. When I raised this with the clinic, the doctor mentioned to me that a facial muscle may have been affected and explained that this can occasionally happen. While I accepted the explanation at the time, I now wish I had considered seeking second opinions. I also purchased a laser package (3 sessions) for minor acne scars on my back. After completing two sessions, I personally did not notice much improvement. I saw much more visible results after trying another facial spa nearby. The most disappointing experience was with my final session in that same laser package. Prior to my appointment, I had sent photos of my new pigmentation via WhatsApp and even visited the clinic to confirm that the pigmentation would be treated with my final laser session. In short, I had confirmed with the clinic multiple times that my laser package would cover it, they said yes. However on the day of treatment, after 45 minutes of numbing, I was suddenly informed that the treatment would incur additional charges due to pigmentation being on my arms as well. I asked to proceed only with the back, as previously discussed that was the worse area and my primary focus, but was told I would still need to top up. Wanting to complete the session, I reluctantly agreed and ended up paying a total of $700 (including the original package). I was informed this session would likely show no visible results, and that a much larger package of $5,000 to $7,000 (7-10 sessions of laser) would be necessary to see any improvements. Since then, I’ve switched to another reputable clinic in Orchard. After just two laser sessions, I’ve personally seen significant improvement (95% gone) in my pigmentation, at literally a fraction of the cost SL had quoted me. I’ve also had Botox done at the new clinic and have not once experienced any of the previous discomfort. Most importantly, I now have a doctor who prioritizes patient comfort and trust. I do want to acknowledge that SL Clinic did reach out to offer a complimentary session in response to my feedback. BUT only with the same doctor. I declined it as I no longer feel safe or comfortable returning. I feel that this alone reflects how little trust I have for the clinic. I have never left a negative review, but felt this was important to share, especially when it comes to treatments that directly affect your skin and body. I hope this provides helpful insight to others who are researching aesthetic clinics.

I had a good experience at this clinic overall. 1. There was no hard selling at all. In fact, they even encouraged me to go back and consider before committing. 2. During the treatment, the staff also used methods to help minimise discomfort (it helps!), and I’d like to especially thank the assistant (sorry I forgot to ask for her name, but is the lady with glasses) who was very attentive and reassuring throughout. 3. Dr. Chen was very sincere and clear in his recommendations, sharing what would give the best value and results based on my concerns, without over-promising. I really appreciated his straightforwardness. 4. That said, I do want to highlight one small incident: before my appointment, I was told that consultation fees would be waived if I went ahead with the treatment. However, the receptionist initially attempted to charge me, until I clarified the arrangement. It was quickly resolved, but I think it’s something that would probably need a more systematic training.

Service at this SL Aesthetics has always been good! Dr Chua is friendly and candid, offering clear and thoughtful advice each time I visit. Lynn has also been consistently patient and attentive, making every experience here pleasant and reassuring. Highly recommend this team for their professionalism and care!

AMAZING experience with Dr. Chua and Rehn! Hair transplant here has de-aged me easily by 20 years and brought my life back. They are professional, informative and fun to be around. The whole experience was relaxing and almost painless, and within 6 months the results would start showing up. I would highly recommend a hair transplant here.

I highly recommend Dr Chua of SL Aesthetic Clinic as I have been consulting Dr Chua for a few years and is very thankful to his recommendations of treatments according to the different facial needs. He is very professional, knowledgeable, yet understanding and patient to explain every steps of treatment! The dark spots on my forehead have significantly fading off after few sessions of Pico laser done by Dr Chua. I enjoyed very much the excellent and friendly services of both consultant Pei Ying and clinic assistant Michelle and look forward to chat with them on every of my visit! Well done girls!!!

Very Happy with the services with SL Aesthetic. Lynn, Beatrice and Fon, are all very good and patient with me. Dr. Chua is the best Doc. I ever met. Love it!

Attentive and caring service staff. Dr Kelvin Chua is personable and friendly with a wealth of knowledge and experience in a down to earth package. He sets the tone, and the clinic has positive good vibes all the way from him down to the therapists and to the receptionists- all polite, professional and prompt. Thank you Dr Chua, for the heart you put into your clients, your staff and your work. It's very evident.

I had a great experience with their services, especially the Rejuran Eyes treatment. Dr. Kelvin is highly skilled and knowledgeable, and he took the time to explain everything clearly. His professionalism really stood out. A big thank you as well to Lynn Liao, his assistant, who was attentive and made the whole process smooth and comfortable. Highly recommended!

SL aesthetic clinic is for sure my go-to place for beautification! Dr Chua who helms the clinic is awesome with his knowledge & skills and is super friendly. His assistant, Lynn is amazing as well and together with the front counter team , makes one feels really welcome. I have been to the clinic numerous times and each visit has been great; minimal to no downtime and relatively pain free. Kudos to Dr Chua & team 👏!