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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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madeline khoo madeline khoo

Jenn has been very professional as a beautician from being of her service. Before eac step of her product application she you sound out on the 'cold' product to me before proceeding to prepare you in advance. Had enjoyed her service and rate her 4.5☆

sam ho sam ho

Amelia is very good skills and friendly. After she help me doing my facial, I can feel very fresh and have improved.

Stella Wong Stella Wong

Jenn is very friendly and gentle. She provides very good service and takes good care of the customer needs. I always book her for my facial sessions.

mei hsien mei hsien

Vernice was amazing! She was gentle, professional, and made the whole facial experience so relaxing. My skin felt super clean and glowing after. Highly recommend her!

Ruka “yScatcat” Ruka Ruka “yScatcat” Ruka

Vernice was amazing!She is gentle and really took her time. I felt so relaxed the whole time. The shop is cozy and clean too — just a really nice vibe overall.

cathy Knower cathy Knower

Bought my fabulous Telosin X from Victor. Couldn’t be happier with the device and the awesome service. Everyone close to me noticed how much my skin has improved. Highly recommend this device.

Dmitry Olkov Dmitry Olkov

Lovely shop with top-notch skincare products that really deliver results! Their complimentary facial services are so relaxing and leave my skin glowing every time. The staff is knowledgeable and friendly and the most important no hard sale tactics are used. I will highly recommend this store for anyone serious about their skincare!

Corinne Chan Corinne Chan

Jenn is one of the best therapists I know. She's dedicated in her craft and so professional on every level. Thank you Jenn.

Tan li lian Tan li lian

Jenn has given me excellent service. She is thorough in her work. I am very happy with her service. Owing to my deteriorating health condition i am unable to continue with her services

W N Kiang W N Kiang

Like most previous buyers who had been persuaded to buy their products, I found myself in the same situation today. I didn’t check reviews and ended up with 2 products at a discount from US$1534 to S$888. While getting a free facial which the sales person insisted is not about beauty but medical, I was corrected a few times while I was supposed to have a relaxing facial. Sales girl would retort with “did I say you must buy?” I held on the sides of the bed, hoping the irritating sales person could shut her mouth up. Instead she kept coming in and out of the room and insisted that my skin is dry and full of bacteria. The one who was doing my facial was much better, however, still an accomplice in my opinion. Truly they have been trained to put up an act. I who am educated could be trapped into buying their products, not to mention the less educated elderly women. I realised that they target the older women who walked past the shop by starting friendly innocent conversation. I will go back tomorrow (know your rights that you have 7 days to do so) to return the products which I do not need. Is not about money but I really hate the way they sell their products. How can I use these without feeling angry by the thought of how I was ‘forced’ to buy. While having my facial, they also tried to sell me their facial package from S$3000/-+ to $2500 and will waive off the earlier bill for $888. They make it seem is a deal but I told them to stop bothering me as I will not commit a 2nd mistake (in my mind I was saying that). In the end, I walked out of the shop without even trying to clean my face off the lotion because I was really mad at them. Please do not be kind and nice by letting them stop you from moving past their shop.

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