Shop Reviews

I just bought a fish burger from Popeyes and was shocked to find mould on the bun, which I only noticed on my last bite. This was extremely disappointing and concerning, as food safety should be a top priority. I expect much better quality control from a major food chain. I hope the management investigates this seriously and takes steps to ensure fresher products are served to customers. I would appreciate a response and reassurance that this won’t happen again!

After hearing all the rave reviews from the US, we were excited to try Popeyes Singapore – and it delivered on some fronts. The chicken sandwiches were a real standout: tender, bursting with flavor, and served on fresh, soft buns. The chips were well-seasoned, though they came off a bit soggy and lukewarm, and the extra free sauces were a nice bonus. We also enjoyed the crispy biscuit with jam. On the downside, the signature chicken piece was mostly dry, and the hazelnut chocolate soft serve lacked a genuine hazelnut flavor, coming across more like a standard chocolate soft serve. The nonya chicken didn’t impress either, and while the nonya pineapple drink was refreshing, it needed a good stir since most of the syrup settled at the bottom. Adding to the mixed experience, a looping soundtrack played continuously at each location, which was quite annoying.

Visited on a weekend afternoon. Food was average, typical fast food. Service, however, was quick. However, there seems to be quite a number of flies and the 1 staff assigned to the dining area does not seems to be cleaning up the tables (even though it was not a very crowded day).

The place is a bit depressing. Could use some updating. It feels old and greasy. You order at the machine and pick up at the counter. You dont have to interact at all with the servers except at pickup. They just call your number and you pick up your food. The wait is longer than expected even though there was only one order ahead of mine. My chicken sandwich was small and not hot. Fries were warm. I am no expert but I think they need to improve quality and efficiency. I would love to come again if they improved.

A 3 piece chicken was supposed to be like the ones on the menu. But they gave 4 SMALL pieces. pissed, Never coming back

I ordered food to eat in and ended up waiting forever. Delivery orders were clearly being prioritized. My order was only processed after I asked again. Very poor service. The tables were covered with trays and empty packaging — I even had to clean our table myself. Definitely not coming back.

Crowded esp. at pick hours

Orchard MRT station is one of the ‘classic’ older station in one of the earlier MRT lines in Singapore. It's a shopping hub, a ‘must-see’ destination for tourists where all things happen. I think it still retains its status. There are big chains of departments stores like Takashimaya, Tangs, Wisma Atria, and many hotels around here. If you want a leg cramping shopping experience, walk from here to City Hall. It's tidier now compared to then, imho, although it caters much more to commercial. Back then, there were more bookstores and others, now it's mostly fashion and lifestyle. It's always crowded and noisy, sometimes going to food court feels like battle royale. If you like people and shopping, you'd love Orchard.

I wish to commend a woman Orchard MRT staff who helped me this morning at 10.10am. I entered Orchard MRT Gantry and I immediately exit at the same station😅 cos I was dreaming😅. I told the staff to deduct my exit fare cos I am supposed to exit two stations later, not at the same station. She said she would call the staff at my intended exit station so that I wouldn’t need to pay again at that station when exiting. And yes, all smooth when I reached that station. I exited accordingly without incurring additional cost. Thank you, MRT staff. I appreciate your kindness when I made a mistake.

Orchard MRT Station is an interchange station of North South Line and Thomson East Coast Line of Singapore MRT system. It offers seamless transfer between both lines as commuters just need to move among platforms. The station was clean and comfortable with good conditioning system. It has public toilet for commuters. Clear signages were stated at the station to help commuters to change between both lines or to look for the nearest exits or buildings or places. As this Orchard MRT station is located at the Singapore shopping heaven, Orchard Road, it has direct connections to shopping mall nearby.