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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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EatShark EatShark

Aburi-En at iSetan Scotts delivers a solid Japanese donburi experience with a slightly premium touch. The Chicken Nanban Don stood out with its crispy fried chicken, juicy inside and coated in a tangy, creamy nanban sauce that balanced richness and acidity well. The Truffle Buta Don was comforting and indulgent, with tender slices of pork, fragrant truffle aroma, and a savory-sweet sauce that soaked nicely into the rice without being too overpowering. The Wagyu Beef Steak was the highlight of the meal — well-seared on the outside, tender and flavorful inside, showing good quality beef without needing heavy seasoning. Portions were satisfying, and the overall execution felt consistent across the dishes. It’s a great spot if you’re shopping around Orchard and want a dependable Japanese meal that feels a step above casual food court dining without going overly fine-dining.

C Crumbs C Crumbs

It was a mid experience but convenient to get to before catching a movie upstairs. Only really enjoyed the pumpkin salad which was very well balanced with warm and cold ingredients + flavour

Pebble Hong Pebble Hong

We had dinner at Aburi-EN (Isetan Scotts) before a movie and enjoyed a satisfying meal. We ordered the Miyazaki Wagyu & Buta with onsen tamago, and the Wagyu Hamburg & Chicken with Rice. All the dishes were flavorful and well-prepared, though the portion sizes were a little smaller than expected. We also had the Genmaicha tea, which was just $2 and came with free refills — a nice touch! The service was friendly and efficient, and the atmosphere was calm and pleasant.

Kwong Keet Chan Kwong Keet Chan

Stopped by here for lunch with wifey and son. Each ordered their own. The food is definitely above average for the price. Ambience and service is fantabulous too. Highly recommend.

Harshita Harshita

Absolutely Loved the tea. The first time I had Chagee was at the Changi airport and when I came across the store in Orchard I couldn't miss the chance. The staff was very fast even during rush hour. Highly recommend this place!

Patrick Chia Patrick Chia

Honestly my first ever experience sitting down to enjoy a drink in a BBT outlet. Service staff is really friendly and the ambience here is really cosy! If you never experienced it before, try heading down!

Peter Carter Peter Carter

Called in for a cuppa but gained a new experience. No standard teas so chose a ceylon milk tea chilled. Very good. Comfy place seems popular. Helped by Rina who was friendly and helpful. Recommend giving it a try.

Ang Charlie Ang Charlie

On the way from my accommodation at Pullman Orchard, I stopped by to try a popular drink. There was no queue to order, and we happened to get a seat. Overall, the taste was okay and refreshing.

Hazel Ng Hazel Ng

My first time ordering and sitting down at Chagee (Orchard Gateway). I find the seats comfy and the drink was reasonably good. The best part about my experience was that a helpful staff was standing nearby to assist me with the use of their app to choose my drink and submit my order. She even checked on me to make sure I collected my drink when it’s ready. Their hot drink is not scorching hot but warm. Their peach oolong milk tea has a light peach milky taste.

Michelle Michelle

A somewhat zen spot in the city. I really like how the path leading to the inner seating feels like a walk through a little garden, with small green corners tucked under the tables along the way. It creates a calm and thoughtful atmosphere. I do wish all the sofa seats came with proper back support, but overall it’s a lovely place. Looking forward to exploring more of their drinks beyond the popular choices!

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