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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Flo Yeow Flo Yeow

One of the more crowded train stations around the island. It's very conveniently located in the heart of the city, linking up neighboring shopping malls, and connected train lines, all in one single space. They're also very handicap friendly. Just be mindful that the crowd can be quite a handful during peak hours.

moon tim moon tim

The service counter for tourist have a really good person named Nurul Hafidah today. She was patient with queries with everyone, local or tourist

Gopi Nallaiyan Gopi Nallaiyan

MRT station in the shopping area of Singapore with all facilities to the travellers.

Mazia Madon Mazia Madon

Too many passengers alighting and boarding trains between North-South and TEL lines. Area looks dirty and run down. Staircase landing may give rise to falls especially during peak hours

Choong Huei Seow Choong Huei Seow

One of the oldest and busiest MRT stations in the city. Probably needs a major facelift upgrade at some point in time.

Ashley Liew Ashley Liew

Orchard MRT Station has been around for decades, since I was literally a small kid. Wonderful this station remains clean, and even more accessible than before with underground and ground level connections to so many places around downtown Orchard Road. This stations serves both the red North South Line and the brown Thomson East Coast Line, which makes it extra convenient. It may be a bit busy during peak hours so just watch your step. There are plenty of friendly staff to assist if needed too.

karen chia karen chia

Unlike many other MRT stations which is opened and spacious, Orchard MRT Station is appallingly gaudy. The combination of the dark brown coloured stone walls, the LED lightings which is piercingly bright and inconspicuous signage to aid commuters moving from the different levels (exit for street level, NS line and Thomson line). I came across a lady looking for the exit in the NSline concourse, The design, decoration & layout are just too busy for the eyes. Please like, if you agree with my observations.

Xiaohao M. Xiaohao M.

It’s so damn difficult to get a ticket for the train. At the ticket sales counter, they only can receive cash to sell the tickets. At this counter, station master counter and all the ticketing machines, they no longer sell single trip ticket neither. And at the gantries, none takes paylah, paynow, nor Amex; only Mastercard and Visa. So, travellers are pretty wasted at the station when they don’t have a mrt card with them. Terrible! This is like cashless but not cashless.

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