Shop Reviews

I bought the Sidra Knit Top in Olive and it furred after just one wash so it's clear that the quality of their clothes (at least for the knit ones) isn't very good. However for the low price I was willing to close one eye. Then I got another skirt (Courtney Pleated Midi Skirt in Sage Green) from them and was shocked to see such a large difference in the colour shown online and in real life. See attached - pic on the left is taken from their website and pic on the right is the skirt i received, photo taken in natural light. So buyer beware - if you really want to buy an item from them, best to see the item personally in store to see the material and colour to make sure you don't get a nasty surprise.

Tiffany and Esther were so sweet and helpful in store today! Very spot on with size recommendations and even provided styling advice. Had a great conversation during the store’s non peak hours with them, and this is why I shop so much at TTR. <3 thanks TTR for such a great shopping experience always, and always hiring such personable staff

Tiffany was absolutely sweet and so helpful when I visited the store. She recommended an item that I ended up trying on right away and I loved it! It’s clear she knows the products really well. It was such a pleasure meeting her, and I truly appreciated her excellent service. 😊 …

Terrible online service by Min Ni. Would give 0 stars if possible. I recently had an incredibly disappointing experience with The Tinsel Rack. I ordered a pair of Bryton Wide Leg Jeans online and noticed a hole below the zipper after the first wash. I emailed customer service on July 25, 2024, to report the issue and seek a resolution. To my dismay, their response was not only delayed but also unhelpful. They replied only twice: once to ask how I washed the item, and the second time to offer a "solution" of reimbursing up to $5 for tailor service at my own convenience. I am aware that after washing that the item is no longer eligible for an exchange or refund, thats is why I emailed in right away. But for a pair of $49.90 jeans that hasn't been worn a single time was there not a better solution other than reimbursing up to $5 for tailor service? I honestly doubt this tear could even be fixed seamlessly. After this extremely horrible experience, I want full refund as I no longer want to exchange emails back and forth with the customer service. Literally feels like I'm talking to a wall. Edit 1: CS just replied my email after a whole week, saying that they can't determine if its manufacturing fault or it occurred during washing. Even if it occurred during washing, I followed their care instructions of the website, plus denim should be durable. So in the end it is still an issue of quality. They also said "We've sold many pairs of these jeans, and defects like this are quite rare". Quite rare does not mean impossible, and I doubt this pair was singled out to be inspected specifically, so how can they be so sure that my item was not defective?

Backwards policy and lack of efficiency for online orders. Buy online at your own risk because refund for store credits will incur a charge of $4 to get it delivered back to their warehouse(?). To add to the frustration, you do not have the option to exchange items in their physical stores either. I got a total of three items but I wanted to get a refund for the baby tee because it wasn't fitting well around my arms but I was notified by the staff after I made my way down to the Orchard Gateway outlet that refunds will cost $4 and that this amount will be deducted from my store credits after it has been approved. Now I have a shirt that I cannot wear. Will not be purchasing from their online store anymore and from their physical stores any time soon. It's a shame because their bottoms really suit pear-shaped bodies like mine and the nearest outlet don't carry the full range of products for me to try-on in store. The exchange period is so short too? Imagine going all the way to Jewel to shop the full range and having to rush back there within 7 days for an exchange should there be any issues. Also, considering the price I paid for the Callas Cargo Skirt $49.90, I shouldn't be dealing with unsightly stitches and having to trim loose threads from it like some cheap Taobao purchase. The skirt is also already starting to look worn out after first wash (light handwash with mild soap btw). Disappointing first purchase. Edit: Had to pick out some of the threads with tweezers. I couldn't cut most of it because it would unravel the entire row of threads. It's so badly sewn. Edit 2: Customer support team was quick to rectify the issue and offered a refund for the skirt. Thanks Sheryn for assisting!

I have been working with Shawn for over 10 years and I must say he is really an excellent financial planner and advisor. He is passionate about helping clients to achieve our financial goals and has deep understanding of the markets. In our regular review, he always take time to explain about the current market situation, my current portfolio and the changes if any. I would definitely recommend GYC and Shawn for any financial advisory.

I have been working with GYC and Xueni for about 4 months. The level of professionalism, enthusiasm, and financial knowledge that Xueni brings to each meeting has helped me learn more about my financials and the financial markets. Moreover, I believe that Xueni has a "no question is a stupid question" policy, as she clarified my misconception about being financially free and retirement. GYC is a go-to if you are looking for holistic financial planning!

Shawn has been a great help in guiding me in my retire planning. I am glad I started my journey much earlier than my peers.

Worked w xueni from gyc, and she's always clear, concise and patient in her explanations. I've learnt alot from her too, so far a good experience w GYC and xueni

My wife and I have been served by GYC for more than 10 years. They have always been professional and have provided excellent advise throughout.