Shop Reviews

Employee too busy with her phone and was annoyed because she was asked to attend a customer. No business and not interested in selling anything either. Would expect better from a Chanel store but maybe that's why the store was empty... maybe the young lady employee should work for Facebook and WhatsApp and not Chanel!

Tried this new type of dessert and drinks for the first time! Highly recommend their signature fermented rice drink—it’s tasty and especially beneficial for women. The ice cream is also amazing, combining fermented rice with rose-flavored ice cream for a unique and delicious treat. Definitely a must-try!

I bought a big jar of Jiuniang at this branch today, before I left I specially asked the expiry date. The first staff said the expiry date is on the bottle, but the other staff assured me that this Jiuniang will be expiring in 30 days from “today”. After I got home, I saw the expiry date on bottle is “use before 10th Sep”. Very disappointed by the staff’s dishonesty, and other customers should double check their food’s expiry date as well.

Our experience at Orchard Gateway was wonderful. The ambience was good! We ordered Mousse cake and Rose Ice Milk, it really impressed me!

Just bought almost everything there except for the cake which is out of stock. The milk jelly is ok. The mochi disappointing as the glutinous rice balls inside are really hard. Not cooked and the dessert is quite sweet. Honestly, it’s very expensive for that small little ball if it’s of this standard. Had the box cake before and it’s pretty good in my opinion so will probably only buy that with my membership balance. Lastly excellent service from orchard outlet.

Love their products so much! Very unique. They have $10.80 tea time set (everything in my picture) for now, come and try it!

Discovering this new product at Vivo City was a delightful surprise. The staff were incredibly patient in explaining their unique offerings and even offered us free tastings to help us decide. The rice juice was a standout-it's clear they take pride in introducing something fresh and innovative to their customers. I love their mochi! It was Yummy! 😍

To my surprise, I chanced upon a shop selling traditional fermented rice drinks in orchard gateway. The friendly lady at the counter offered a sample of their rice wine drink, which was pleasantly sweet, carbonated, and reminded me of the glutinous rice wine my late granny used to make. I had a rice drink with osmanthus and chewy mochi balls for takeaway, it was not too sweet and the fermented rice inside offered a nice chalky bite. Also got one of those rice drinks in a small tub. To my surprise (again), the lady packed the tub into a small cooler bag with an ice pack (thought it'd just be in a plastic bag); and before I went off, the lady gave me a cute little Christmas bear (yes, to my surprise again). Love their rice drinks! Will be back for more surprises.

A friend had introduced me to this new kind of dessert and I was plesantly surprised at how subtle and tasty they were. Although it was probably on the pricier side, I enjoyed the novelty of this fusion of traditional chinese rice wine with cakes and shaved ice. Would recommend having them fresh and not overnight as the mochi tends to harden or tang yuan 'melt' into the soup due to the thin skin. The drinks could have a little less ice to avoid diluting the subtle fragrance too much, but overall not bad!

Really good! We tried the osmanthus fermented rice juice… it’s really nice. We also received a rose for International Women’s Day.. the staff is very nice as well.. had a good time.. thanks.