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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Deon Lim Deon Lim

The cookies are so good! $3.90 for a piece is reasonable given it’s size, as compared to FA, NC or even Starbucks and other cookie outlets. It’s chewy and tastes amazing. Only downside is that it’s tooo soft, can’t hold it properly without breaking.

SG Food Legends SG Food Legends

Totally disappointed with it after they reopened. It was not a cookie. It was a cake. Soft and mushy and I suspect they put the cookie there for hours. Was never the same texture and taste I had last time!

Joyce Lim Joyce Lim

5stars for cookies, 3 stars for service. I buy the 7 cookies box often for my kids who love the chewy chunky flavoursome cookies, for sgd19.50. While picking out cookies today, I asked for a particular bigger piece instead of the default piece which was significantly smaller. The service staff ROLLED her eyes at me. Minus 1 star for this gesture. Best flavours - dark choc, macademia, cranberry white choc, matcha n white choc, lemon.

MJ Quieli MJ Quieli

We bought a box of 7 cookies It was super yummy & cookies it should be however the let down was the packaging, they wrap it on continuous liner then filed up 2 cookies each row, when i wanted to eat my favorite flavor it was on the bottom, to take out i need to transfer carefully one by one just to reach the bottom, it also breaks the cookies on top on doing so. Ben cookies you need to improve your packaging please as it ruined the experience of indulging in a nice cookies 🍪 Great thing i like your cookies as not so sweet just perfect except the packaging.

K K

Love the texture of the cookie - gooey, soft and moist on the inside and crispy on the outside. Matcha chocolate was a little sweet, but the taste of matcha isn’t very strong.

YY YY

First visit here since they reopened in Singapore - was trying to hypothesise why they closed in the first place considering there’s a consistent queue at the shop, leading to stock out multiple times a day. We had to wait 15 minutes for the flavour of our choice since it was cooling and decided to opt for an alternative before they all ran out. At $3.90 a piece it was certainly not cheap, a 90 cents increased if we recall correctly, from before they closed down previously.. Nonetheless, it’s my wife’s choice of cookies and we will certainly revisit in future 👍🏻

jareau jareau

Had a cookie craving so i decided to try ben’s cookies. Staff was friendly and patient. Got the praline and chocolate flavour and it was good! It had a nice caramelised taste and contained nuts, which gave the chewy cookie a nice crunch. It was a little pricey at $3.90 a cookie, but for this quality i am not complaining. Would patronise again 👍🏻

Shaelyn Shaelyn

such a pity that the rating is so low, but it might be from the mismatched expectation for crunchy cookies :( if youre a fan of softer chewy cookies, this is the pick for you! its also quite affordable if you get the box of 7 deal, especially with how expensive baked treats are getting these days.

m m

Best cookies ever! Luckily I didn’t have to wait. When I bought the cookies they were still warm and smelled so good. Very soft, chewy, gooey, dense and moist. It’s a bit pricey but worth it.

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