Shop Reviews

I would like to take this opportunity to express my appreciation for the excellent service I received from your staff, Sarah from Paragon. She assisted me in settling some issues I encountered, and I was very impressed with her friendly demeanor and patient attitude throughout the process. Sarah listened attentively to my concerns, explained the solutions clearly, and made sure everything was resolved smoothly. Her professionalism and positive approach left me with a very pleasant experience, and I believe she deserves recognition for her outstanding service. Thank you once again for having such a dedicated and helpful team member like Sarah. Sincerely, Louise

I’ve been a member at Fitness First Singapore for close to 20 years, and this gym truly feels like a second home to me. From the wide variety of group classes to the excellent facilities, it’s always been a place where I look forward to training. The staff here deserve special mention—they are always welcoming, attentive, and ready to help. In particular, Sara at the front desk has consistently gone above and beyond with her warm smile and friendly service, making every visit start on a positive note. What makes this gym extra special is not just the team, but also the members. There’s a strong sense of community here—everyone is friendly, respectful, and supportive, which creates such an encouraging environment to work out in. After nearly two decades, I can confidently say Fitness First has maintained high standards while continually improving, and I’m grateful to be part of this community. Highly recommended to anyone looking for a gym that combines professionalism with a welcoming, family-like atmosphere.

After years away from the gym, lost in the busyness of life and career, I reached a low point. I was feeling dull, down, and unhappy with my physical self. That's when I decided to make a change and started training with Yi Xue at Paragon Gym. He is a phenomenal trainer—seriously dedicated to pushing me beyond my perceived limits every single session. (And yes, the fact that he's very good-looking was some great extra motivation to show up!) The results after just over two months have been incredible: · Lost over 3kg in weight · Gained 2kg of muscle mass · Lost 1.5kg of body fat I'm stronger, more agile, and frankly, I look freaking good in my clothes again! I cannot recommend Yi Xue highly enough. If you're at Paragon Gym and looking for a trainer who gets results, he's your guy. I have attached some before & after photos so u all can see the difference!

The new contract cleaners now is change much more better than the old one. Their v hardworking v clean like hotel standard. All the,male n female toilets v clean. Super v good v well done 👏 ✔️ 👍 😀 🙌 👌 fitness first should compliment all the workers. The water v good always refill at the pantry n equipment v clean. V well done Super. All counter staffs also v polite n helpful

⭐️⭐️⭐️⭐️⭐️ I signed up for my gym membership today and had such a great experience! Patrick ~ the service consultant, was super friendly, helpful, and explained everything about the membership and facilities in detail. The front desk team was also really nice and welcoming. The highlight of my visit was meeting my very first personal trainer, Alfred ~ recommended by my friend. He’s incredibly professional, patient, and attentive. Since it was my first workout, he constantly checked to make sure I was feeling okay and not dizzy or uncomfortable. I’d give him a full 100/100! Thank you to the whole team — I’m really excited to start my fitness journey here! 💪😊

I would like to sincerely compliment the Les Mills Dance / BodyJam trainer, Mr Ryan Ong (Fitness First Paragon) for his excellent training that makes every session an enjoyable one. He is an all-rounder : - Sharp and energetic dance moves - Strong engagement with participants - Clear coaching - Good vibes (Dynamic, Positive) A good workout and learning of dance moves are my objectives of participating in dance fitness classes, and I am glad that Fitness First Paragon has Ryan to coach us in the fitness journey. Ryan is indeed outstanding and deserves to be highlighted for his strong performance. Looking forward to attending more of his classes. Thank you ! [ Just completed his 12.45pm Sunday Les Mills dance session today. ]

Fitness First Paragon is an impressive gym, spacious, well maintained, and equipped with a wide range of machines that cater to every kind of workout. What makes it even better is the welcoming atmosphere created by staff like Victor. He’s always friendly and approachable, taking the time to check in whenever he sees me in the gym. His genuine warmth and professionalism make every visit a pleasant experience. It’s refreshing to train in a place that not only has top tier facilities but also staff who truly make members feel comfortable and valued.

I have been with Fitness First for 16-17 years by now. The key thing I feel is the gym don't really do much for long timer members with the gym so loyalty does not really work here per se. However, I must commend in the case of Fitness First Paragon FOH staff like Lany, Sara, Neesha, their cheerful disposition & warm hospitality always makes a huge difference to members whenever we check in to the gym! They are always willing to help you out if you have any issues & at times like Sara, will even go beyond the call of duty if necessary! The new spin studio is so much better now in terms of aesthetics, though the air-conditioning in the studio still needs to be improved! Really enjoyed those awesome extra spin activities like the 2hrs or 3hrs marathon etc...we totally enjoyed the adrenalin & satisfaction derived from these ad-hoc events, not forgetting a huge shout-out to the instructors delivering these classes like Alan, Mitch & Jia Yan! FF should consider more of these sessions! Kudos to the FF team on the whole in making efforts to improve the gym ambience for members especially during some of these key festive events, I totally enjoy seeing how the FOH team decorate up the gym to the theme!!! All these efforts are all well taken in & appreciated!!! Onwards & Upwards Fitness First!!!

Outstanding service at Fitness First Paragon! I’ve been a Fitness First member for over 8 years and have visited several branches across Singapore, but the service at the Paragon outlet truly stands out. Special thanks to Sara at the front desk—she is always polite, attentive, and incredibly efficient. I was especially impressed that she remembers the sizes of the gym attire I usually request and has them ready before I even ask. That level of attention and care is rare and deeply appreciated. I recently brought my 70-year-old mother to try out the gym, and Sara went above and beyond—guiding her to the washroom, explaining how the lockers work, and engaging her in friendly conversation. Thanks to Sara’s kindness and patience, my mum felt at ease and is now even considering signing up for yoga sessions with a FitPass. On our next visit, Sara remembered us and checked in on how my mum was doing, offering to help if she had any questions. That personal touch made the experience truly heartwarming. A big thank you as well to Patrick, who helped my mum with her trial class sign-up and birthday pass. He was patient and supportive throughout, helping her feel comfortable at her own pace. Sara and Patrick made a huge difference in our experience. Their genuine care and professionalism are truly commendable. I hope Fitness First recognises such stellar service—it definitely deserves to be celebrated!

Loving the newly renovated cycling studio at FF Paragon👏👏. Have been here since Nov 2018 and RPM cycling classes here have always been fun and exciting with good instructors! cheers to years to ride & loving the workout & studio 😊 …