Twin City Medical Practice

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Twin City Medical Practice

Name: Twin City Medical Practice
Rating: 2.8

Shaw House

Location: Orchard Road

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Twin City Medical Practice at Shaw House provides comprehensive general practice services to the Orchard Road community, combining medical expertise with convenient accessibility for busy professionals, shoppers, and residents. Led by Dr John Soo Fook Yum, who has been in clinical practice since 2001, the clinic offers holistic medical and aesthetic services at reasonable prices, reflecting a commitment to healthcare accessibility in the prime Orchard district.

The clinic location on Level 10 of Shaw House makes it an ideal choice for those working in the surrounding office buildings or needing medical attention while shopping along Orchard Road. Operating hours from Monday to Friday, 9am to 6pm, accommodate working professionals seeking consultations before or after office hours. The services encompass general medical care, health screening, and aesthetic treatments, allowing patients to address multiple health concerns in a single familiar setting.

Dr Soo and the team emphasise a patient-centred approach that takes time to understand individual health contexts rather than rushing through appointments. This philosophy has built a loyal patient base that values the combination of medical competence, accessibility, and personalised attention. For those seeking a GP in the Orchard area who can provide continuity of care across general health, preventive screening, and aesthetic concerns, Twin City Medical Practice offers comprehensive solutions.

6235 2511

Orchard Road

Operating Hours

Closed - Opens Tomorrow

Opens tomorrow at 9 am

Monday

9 am–6 pm

Tuesday

9 am–6 pm

Wednesday

Closed

Friday

9 am–6 pm

Saturday (Today)

9 am–1 pm

Sunday

Closed

Photo Gallery

Exterior view of Twin City Medical Practice with opening hours and holiday closure notice.

Two wooden doors, one with a 'No Admittance' sign and the other labeled 'Consultation Room'.

Shelves stocked with various medications and medical supplies in a pharmacy.

A waiting area with a couch, a consultation room door, and a promotional banner.

A comfortable waiting area with plush sofas and a decorative display shelf.

A medical examination room with a bed, scale, and eye chart.

Interior view of Twin City Medical Practice with a waiting area and reception desk.

A waiting area with plush chairs, a consultation room door, and informational brochures.

Overall Rating

2.8 / 5

Based on 9 reviews

Mall Ranking

#2127

Out of 2294 shops

Category Ranking

Not enough ratings

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Negative Reviews

Kiren Kee

December 31, 2025

Bad experience with the patient Laison lady, Amanda. Not only did she not honour replying message on time, she would not relay important messages that have been directed to Dr Soo. Only to be greeted with unfriendly argument and also insistence on her point of views without any willingness to consult Dr Soo to clarify issues. Usually clinic staff would respectfully relay messages to docs and there would be phone calls to resolve issues but not this clinic. Bad experience for me.

Brian Chin

December 31, 2025

Their front desk service are so poor and not well trained…irresponsible…please do not book any appointments through phone call!!!! Is a nightmare!!!!

Jonathan Copeland

December 31, 2025

Wasted trip, says they're open on a sunday and they arent

Collin Teo

December 31, 2025

Rude women answered the phone. Don’t bother!

Diana Lim

December 31, 2025

awful customer service

Positive Reviews

Gillian Hu

December 31, 2025

Not enough good things can be said about Dr John Soo. He has helped improve not only my personal health, but those of family members and many I know. As a GP, he sees your whole person, not just in part. He does not only diagnose your symptoms, but goes to the bottom of why you are suffering from a medical issue. His support staff have shown tremendous improvement for all of their hard work. The follow-up this practice provides is beyond any clinic I have come across. Thank you!

Daniel Daniel