Shop Reviews

Had a lovely dinner at the 313 Somerset outlet. The food was good as always. Soup was nice and ingredients were fresh. The side dishes and sauce bar were also good. Especially for the great service by Zi Ling, as she was so attentive, friendly, helpful, and professional throughout the entire meal. She was constantly checking and make sure we were comfortable and enjoying our dinner, such as removing the scum from the broth, change plate, refilling drink, offer us a bib, sauce, dessert, helping us to take picture, wet tissue, etc. Appreciated it.

I had a wonderful dining experience at Haidilao! The food was amazing as always, but what really stood out this time was the service. Our server, Sun Qiu Ling was exceptionally attentive, friendly, and professional throughout the entire meal. They went above and beyond to make sure we were comfortable, constantly checking in without being intrusive, and even helped us with small details like refilling drinks and recommending dishes.

Come at this time 10pm - 11pm the sister name Qiu Ling very attentive and caring to customer needs. Super good service and very professional. I give her 10 stars

Had an amazing experience at Haidilao Somerset thanks to Dylan Tan Yu Han (郑裕翰)! He was incredibly attentive, friendly, and went out of his way to make our meal enjoyable. His service truly made the hotpot experience memorable. Highly recommend asking for Dylan if you want top-notch hospitality!

Service at HDL 313 is fantastic as usual but I would like to give a special shoutout to Ivy the manicurist on duty on 8th November. My family members and I were some of the last customers of the day but she was patient and was still very dedicated to her work. She did not rush us at all and did a wonderful job perfecting the painting process. She also offered me design options and accommodated to my mother-in-law's request to paint more layers. Overall, the food and waiting service were great but it was Ivy that really made our dining experience a memorable one! 10/10 would recommend HDL 313! 🙃

This is the second branch we have eaten in and we quite enjoyed our dinner! Had a great vegan meal while my friends had meat. Quality of ingredients were good and the the condiments selection was wide.

The service staff 于红’s service and attitude is excellent and very helpful. The milk tea is surprisingly tasty. The kids love the gingerbread man decorating kits too! Will come back to visit soon.

Great experience! Come here regularly for their top notch service! Thank you zhangxia for the prompt message reply on booking of table! Thank you qiuling for the great service too! They are having Christmas event for kids currently: drawing of Christmas cookies! The kids are well entertained during dinner time while the adults can talk in peace!

Our first visit to the store. The cashier was very friendly and patiently answering my many questions. I bought a package of dry plain sea weeds. He reminded me many times that just use a small portion at a time as the whole bag is about 30 servings. Will come back to get the frozen rice.

Very nice soy marinated salon