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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Kyle Tan Kyle Tan

Cozy vibe. Able to just wine down and relax. The servers are friendly and tend to your needs quickly. I had their cake the first time and it tasted amazing! Not too chocolatey and the ice creams the dark chocolate. Will be visiting again soon.

Kate Pal Kate Pal

Delightful Dining at PS.Cafe Paragon Nestled in the heart of Orchard Road, PS.Cafe Paragon offers a chic and inviting ambiance, making it an ideal spot for both casual lunches and special occasions. The interior boasts a blend of modern elegance with lush greenery, creating a serene escape from the bustling mall outside.  The menu is a testament to the cafe’s commitment to quality and flavor. The salads are a standout, featuring fresh, crisp ingredients that are both hearty and refreshing. The BBQ meat dishes are equally impressive, cooked to perfection and rich in flavor, satisfying even the most discerning palates. Service is attentive and friendly, with staff ensuring that every need is met promptly and with a smile. The overall experience is one of comfort and indulgence, making PS.Cafe Paragon a must-visit for anyone seeking a memorable dining experience in Singapore.

Vivian Foo Vivian Foo

We had a lovely dining experience with a nice ambience that made the visit even more enjoyable. The staff were attentive and friendly, which added a warm touch to the meal. We ordered the roasted chicken and caesar salad with grilled chicken, both were well-prepared and satisfying. My friend initially chose the tomato soup, but it wasn’t to her taste. The staff handled it graciously and offered to change it without hesitation, replacing it with a mushroom soup. The drinks were a highlight. We tried the soursop and passion fruit sparkling drink, as well as the lime and ume sparkling drink, both were refreshingly fruity and a perfect complement to the meal. Overall, it was a pleasant experience with great service, good food, and standout drinks.

Meei Ting Meei Ting

Thank you, Ms. Ivy, for helping me with my nails. She is very polite to all the customers. I will definitely come back and support Haidilao again. However, I noticed that she is very busy — just one person handling all the customers, unlike other outlets. I hope the company can hire one more person to assist her.

Hương Thảo Trần Hương Thảo Trần

I went to Haidilao to eat hotpot and then had a manicurist named Ivy do a wonderful manicure. She served very well and professionally. The attitude was very warm and friendly. And especially it was completely free for a beautiful manicure 😍. I will introduce my friends and relatives to support. Thanks Haidilao and Ivy ❤️.

金士博 金士博

Located in amazing Orchard. The food and service are great as always in Haidilao Hot Pot. Special thank to Hongmei(红梅) who is so kind and enthusiastic, will come with my friends often.

S Goonetilleke S Goonetilleke

What a lively atmosphere at 11 pm on a weekday on Orchard Road, where I’d usually struggle to find a late meal! All the staff are super friendly, especially Chloe who was our efficient and caring server. She truly looked after us well! Excellent cuts of belly pork and beef, makes me want to rush right back! The free flow of tea, and winter melon juice and desserts were well appreciated. Thank you !

傅雁翎Yen Poh 傅雁翎Yen Poh

I would like to thank the staff sub qiu ling who gave good service and make sure we are well served. Im always a regular customer at HDL but I never see a staff like her so thoughtful and 很有礼貌。good job

Chris Family Reviews Chris Family Reviews

I recently had the pleasure of celebrating my father's 75th birthday at Hai Di Lao Hotpot Restaurant at Somerset 313, and it was truly an unforgettable experience! Despite making a last-minute reservation for 12 pax, the team accommodated us with a spacious private room that was perfect for our gathering. The room was soundproof, allowing us to have private conversations without any distractions. We even had hot towels to welcome us. The food was phenomenal, with an impressive selection of beef and pork options (though limited chicken options). The mala milk-based soup was a standout, and we thoroughly enjoyed it. What truly made this experience exceptional was the outstanding customer service. Our waitress was attentive and went above and beyond, even fetching condiments for us despite it being available outside. The noodle man's performance was impressive, and the staff's enthusiasm was infectious. The pièce de résistance was when the manager, Ms. Wu Jie, led the team in a lively birthday song and dance performance, accompanied by a generous complimentary fruit platter that was more than enough for our group. And to top it all off, Ms. Wu Jie presented my father with a thoughtful gift. Five stars isn't enough – I'd give it ten stars if I could! If you're looking for a memorable dining experience with exceptional service, look no further than Hai Di Lao Hotpot!

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