Shop Reviews

Staff working on 9 Sep 2024 1030am was extremely rude. She slammed the electrical appliances and told me to get 6 inch if I wanted more veg in my sandwich. I was really taken aback. Please consider staff retraining.

I am writing to report a deeply disappointing experience I had at your recently renovated 313@somerset location today. Unfortunately, it has compelled me to reconsider my patronage. The issue involves one of your Filipino staff members. During my visit, her demeanor was noticeably unwelcoming and unprofessional. She handled items behind the counter with unnecessary force, appearing quite unhappy. When I attempted to place my order, I was abruptly told to "wait" without further acknowledgment. A moment later, when I tried to specify that I wanted the breakfast set, I was again cut off with a sharp "wait." Throughout this interaction, she avoided making eye contact entirely. It was only after I directly addressed her behavior that she finally engaged, but the experience had already been ruined. Due to this unacceptable service, I felt compelled to leave without completing my order. This is not an isolated incident; I had a similarly negative experience with this same staff member last week. After today, I am hesitant to return to a branch I was otherwise excited to revisit. I will be dining elsewhere until I am confident that service standards have been addressed. I trust you will look into this matter. Thank you for your time and attention.

Decent food and service. Consistent quality every time. Overall, not bad — I’ve eaten here multiple times.

Had one of the best tuna sandwich last night, the bread is so soft, good amount of sauce and vege everything is perfect. Most importantly the staff gave warm welcome, very friendly, say bye & thank you to me, I want to tell him the sandwich was good but too shy to say so, haha. Didn’t take any photo cause it’s too good to remember to take photo.

Maries was too rude to work as a restaurant staff. I work nearby and always grab a subway for weekday lunch. EVERYTIME when I have some customizations on my meal, she will be mad and rude expressing “I am doing it u do not rush me”. She is always rushing herself and spreading her negativity to the customers. Today what’s funny was that she want to do two orders at the same time, she asked the person ahead of me “what sause do u want” meanwhile asking me “what veggie u want”, then I just waited to say my veggie list bc the front person needs to say her sause first, she GOT MAD saying “I can do both!” Then I said it, … then she forgot. Then she asked again what veggies I want. With a mad tone. And she wrapped everything in a mess when I opened it everything spilled out. If u read the reviews, most of the complaints are about her. She really needs improvements.

Writing a review about (i guess it is the same) the Filipino staff named Maries(if not wrong). She really seems unhappy to work at such timing. I was dining at around 10:30am. Usually staff would ask the usual questions like may i have your order, what bread would you like etc, but she came out of the kitchen and just look at me, and say nothing. Yes, we are expected to know what to order but that's not how you work in a service line right? I searched the reviews here and now I'm not surprised why there are so many 1 star reviews, all about the same person. 💀 usually i dont write bad reviews but this staff is another level

Came around 3pm today and I received excellent customer service from the crew today! they greet customers with a smile and positive attitude and serving them promptly in a friendly manner. They cleaned the tables immediately after the customers left. They have maintained cleanliness well. Atmosphere was relaxing to have a meal.

Never Forget To Stop By Subway Before Returning Back To My Hometown. I Ordered 8 to Bring It Back and I Ate There Too. Never Get Enough, i Love The Taste and Subs Smell Good. Veggies Are Fresh

once you come here, you can never get used to treatment @ other Subway! The team here is responsible, accommodating and always trying their best to give us as much veggies as possible (hard to find in other subway especially msia) look at the amount of greens, how generous, we love the subway here pls RAISE THESE PEOPLE PAAAY the it’s always the same awesome 2 ladies 🩷🩵

Healthy comfort food. Eat this if u run our of idea for Food! Common sandwich like egg mayo with ham is a hit! Fresh vegetables and sauces to mix with.