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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Irene li Irene li

Worst experience ever!! I should have read the review before coming to this clinic. First visit: I felt insulted with male doctor there. I asked many questions and was told repeatedly my questions don't make sense/ I'm thinking too much and i should just do it. Shouldn't it be his job to educate patients if they have questions? Why would I paid a $600 package to learn nothing? Second visit: blood test went well Third visit: I rushed to the clinic on Monday morning and was told it is a wrong appointment. They don't know why other staff made the booking. Excuse me?! If they knew it was the wrong appointment why they did not send me an sms or cancellation email? Apparently the staff lack basic training.

Faustine Faustine

Horrible experience. Lack of communication between TFC and O&G specialist clinic has inconvenienced me multiple times. I was notified on Saturday afternoon that I had to sign a consent form before my Tuesday procedure with them, hence I had to take last minute leave from work on Monday to do it. Monday night, they called me to do blood test as the results from a previous blood test I had sent since the week before were incomplete. Why wasn’t this checked earlier? They could also have given a clear checklist of things to do for the patients and timeline but they did not. I had to rush to Thomson medical because of their oversight to meet their needs. It’s understandable if lapse in communication happens once, but twice and inconveniencing patients at the last minute every time is not.

Khin Thuzar Khin Thuzar

Our couple visited the Fertility Centre in May 2025 for a check-up. We paid the full bill during our visit according to the invoice provided. However, after three months, the centre emailed me asking to pay a registration fee that should have been charged during the visit. I have never experienced this kind of situation before. Since we already completed all the check-ups in May, it was surprising to suddenly receive this request. If the registration fee was required, it should have been informed and included in the invoice at the first visit.

Yoosh Yoosh

Here at 9am, seen the doctors, got my blood test and done at 10am! Efficient and friendly staff, everyone was kind and quick.

Alexandre S Alexandre S

Your Google maps page gives the wrong location (saying it’s on floor 5). Would be great to fix otherwise very hard for people to find.

J. Ying J. Ying

If I could give them 0 stars, I would. Each & every single time I’ve come for my appointment, it’s ALWAYS delayed by at least an hour. What’s the point of having an appointment if you cant adhere to the timing? Came here multiple times, got asked previously if we were okay to let our seat up to someone else. Today, 9th December, a couple made noise because they couldn’t wait any longer, staff attending to them, went in the room to tell the other staff that they couldn’t handle them so they’ll have to let them be next in line. Came out, said to the couple they will most likely be next in line. (i was next btw), they did not bother to even check if we were okay to let up our seats to someone else & allowed them in because they were making a fuss. Should rly improve on the service/waiting time & not just say “we’re understaffed”. If you know you don’t have enough staff working on that day, don’t take in that many appointment? 😃 Ps. My appointment was at 9.25am, we waited & left the clinic finally, at 12pm 🙂 How efficient & professional.

dennis chen dennis chen

this is a fake white bee hoon. the way they cooked it, the bee hoon and the soup are not homogeneous, they tasted bland and awful. avoid at all costs before you detest white bee hoon.

Alan Wong Alan Wong

Signature white bee hoon cost $9.80. Top-up $1 to add scrambled egg. For $10.80, bee hoon with 2 shrimps and 3 clams is just a rip-off.

Atsushi Hashimoto Atsushi Hashimoto

Price is affordable and in that perspective this is not bad for a 10 sgd ramen. Ofcourse, if you are looking for something real, this would not be the best choice.

subwoofer subwoofer

super clean toilets with many surface areas and mirrors. the vanity station is such a nice touch! however they don’t provide paper towels. hand dryer are by the sink makes so much sense. the lighting also is not glaring. 4/5 would take a poop here

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