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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Rena Sim Rena Sim

Thank you for Claire to go beyond. I asked for a lightweight backpack, as I couldnt find the brand that I wanted. She is very helpful and was able to give recommendations. When the products did not state the specifications, she went to search and gave exact details of the products. Thank you very much!

Tony Khoo Tony Khoo

Excellent service by the staff. Very helpful and patience. Provided all the help and answered all my questions. Decided to buy the Briggs and Riley trunk ! Thanks to lily and Claire (hope I got the spelling right)

DanAGo DanAGo

If you are looking for a store that carries a huge selection of items for your travelling needs... This is the only store you need to visit. Located in the Paragon Mall along Orchard Rd. Been around all the malls in the area but nothing beats this store in terms of variety and brand. They also have a lifestyle section for all sorts of gadgets which I was able to purchase a few items. The staff was friendly and very accommodating. Transaction was such a breeze and I would visit it several times during my stay in Singapore. Check it out.

nads nads

came for the sttoke cup anniversary event few weeks back. pleasant experience all things considered, staff were friendly and responsive with questions. collection of pre-ordered items were a breeze as well.

cindy chia cindy chia

I was serve by Nigel who patiently introduce to me the benefits of the sttoke tumble as a new customer . Plus a great staff of Lemon who helps to check if there any stock of the other stuffs that I wanted. I’m glad that I make myself to go down to paragon Planet Traveller today straight after work. The staffs here all are so helpful and patience included the cashier Devi and Hani. You have great staffs here that have great customer services. Two thumbs up but then sad i end up being so happy that i purchase extra stuffs here. Definitely will be back here for shopping again ◡̈

Rina Mattison Rina Mattison

I decided to tried this brand because of the good review on Google but I was disappointed in the quality of their earing. I bought this star earing at $47.20!! But only used less than 10 times =( and the star come off. It is a waste of my money. Their round earing is okay but this one such a bad purchased. The earing I bought from thailand for $5 lasted longer than this.

JC JC

Where most retail customer service has been reduced to being a surveillance camera nowadays, Ari at 313 Somerset had completely surprised me with her service when I had visited the booth today. Not only was she proactive in getting to know my purpose of the visit, despite near closing time, she patiently provided me a few recommendations and allow me to think through of the options. Thank you Ari for going the extra miles with you sincere service. It was a real pleasure shopping at your store.

Wei Ni Teo Wei Ni Teo

I was served by Mei Kuan and she’s really patient and knowledgeable. There are way too many beautiful selections and I’m happy I managed to nail down to 1. Happy with my purchase.

Evan Khee Evan Khee

I had an outstanding experience at By Invite Only on March 21, 2025, thanks to Chun Hwee’s exceptional service. From the moment I walked in, Chun Hwee greeted me with a warm smile and genuine enthusiasm. His deep knowledge and personalized recommendations made my shopping experience both seamless and memorable. Chun Hwee’s attention to detail and professional yet friendly approach ensured I left feeling completely valued. If you’re looking for top-notch service paired with an inviting atmosphere, I highly recommend asking for Chun Hwee. Truly a five-star experience!

Jo Jo

I went to this store to return an item I bought online. The 2 girls helping me were super sweet and nice, made the whole experience very easy and seamless. I ended up buying something else whilst I was there because all the jewelry were so pretty

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