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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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S S S S

I bought 2 pairs of shoes here & 1 of it is for my wedding. You know how much of trust you have for that particular brand when you do that, because having a most comfortable nice shoes is extremely important for the most memorable day in your life. Things could go really well or really wrong. And that is the kind of trust level i have for pretty fit. Further plus point here is the customer service here is like you just bought shoes from a luxury brand (even some luxury brands have poor customer service), they call just to check on your purchase if you have any complaints or so after a week from the day you bought those shoes & I personally feel important on the way they treat customers. Definitely will come back for more & i have been spreading excellent review experiences to my family & friends! 😃

Sylvia A Sylvia A

Awesome friendly service from the staff there! Bought a very pretty pair of Sandals and they have a nice recycling bag too!

Crystal Crystal

Was served by Mia, who was very friendly and accommodated to any questions and sizing requests really well! I’ve personally not purchased from prettyFIT for several years now, but it was nice to know that they now offer a really cute recyclable bag along with my purchase. I even got a complimentary pair of socks! I saw a tourist request for a “shoebag” which I requested for as well - it’s a really nice touch by the brand and provides more reason to bring along their shoe purchase overseas! Overall good quality shoes and amazing service.

Sophia Sophia

I just bought my first pair of heels today at Pretty Fit (Wisma Atria). I took nearly an hour to decide, and Ken from the store helped me tremendously throughout the entire process. I truly appreciated his continued patience and willingness to help without making me feel rushed. Beyond that, Ken’s social skills are outstanding. he handled a group of boisterous and unruly customers who were after the same shoes I was trying on with grace and professionalism. It made the whole experience comfortable and stress-free. Overall, it was a great first experience, and I couldn’t be happier with both Ken’s service and my purchase.

Kusanagi Aoi Kusanagi Aoi

Bought a few paintings here already, worth coming down and very friendly Ms. Chloe is to us.❤️

Hew Huei Sze Hew Huei Sze

Having enjoyable and relaxing moment here, worth a visit!❤️there are many beautiful and unique arts which suit to be displayed at different location🖼️ …

Jeraine Hew Jeraine Hew

Is a must to make a visit to this gallery! U will find it’s worth of your plan. The owner Ms Chloe is very nice and friendly person too ❤️

A A

Thank you, Mr Fabian Lau! At first, I was so grateful that I met a nice sales staff. I only asked to try on 1 pair of shoes, but I wasnt sure if the size was ok for me. I took some time to think by myself, in which I didnt even disturb any of the staff there. But I decided not to proceed. I have difficulties of buying shoes as my feet's size is a little different for both sides. But, when I return the shoes, I said thank you but was replied with black face and he rolled his eyes and said softly :" wasting my time", which I heard. Thank you so much. If u dont buy their shoes, then it is considered wasting time for trying. Thank you.

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