Shop Reviews

I would like to compliment Ms Leiqa for a pleasant experience when I do my ear piercing last week...She's a very good sales lady..actualy I have no plan to buy earrings and do my ear piercing that day but wd her smiling eyes and very cheerful personality even I'm very stingy I automatically wanna buy from her..I highly recommend her to do Ur piercing as she has a gentle hands and will explain all the procedure including the aftercare To u nicely.Thank you lovisa wisma for having Ms Leiqa..I'm a very happy costumer..

Did my first ever piercing. The workers were very nice and supportive!

Amazing service by the ladies at Lovisa, I came for earlobe piercings and were assisted by Nurul who were very professional and clear with the whole process and after-care and everything was done in 5 minutes. Everybody was attentive, friendly & polite and I highly recommend Lovisa not just for their piercing service but also the amazing array of products in store!

I did my ear piercing here - 2 on lobes. It was done by a very funny and friendly girl called Victoria! The piercings were done well and nicely in a straight line! It’s $45 with a pair of earrings and comes with an after-care solution.

Paid for some accessories at the Wisma Atria outlet with credit card on 20 Aug 2022 around 12pm. The salesgirl asked for my email address. When I asked why is my email address required, she replied that receipt will be sent by email. When I refused to provide my email address, she said then I will not get a receipt for my purchase. I am a first time customer at Lovisa and I am shocked at such service. Why are customers denied their consumer rights to something as basic as a receipt, unless they are willing to divulge their personal particulars? Would have given zero star if possible.

I had a great experience. Fast professional and clean

Crooked sales staff . In the wisma atria shop My daughter and i Bought over 100$ worth of accessories . After i paid the staff refused to give me a receipt saying it will be emailed . 5 mins after leaving the shop and checking the receipt we realised we had doubled bought an item and promptly came back to the shop to return the sealed item . The crooked shop lady said that the store policy is not to accept returns / refunds and is mentioned on the receipt ( which of course you get only after they have charged the credit card ) . She didnt seem to care when i threatned to report her and the policy should have been made clear before purchase . Clearly a cheat !

Humeira from Wisma outlet was very patient with my queries and how I was very specific with the alignment of the process of piercing due to a badly done piercing previously at Claire’s. She understood my concerns well and made sure my piercings were symmetrical to my existing one on the other ear. The whole process was painless and fast. She’s a professional and definitely deserves a raise! It’s so rare these days to have a sales advisor that understands your needs.

Shasha and Izy are super helpful with choosing some lovely accessories! 🥹🥹 Picked out some nice sets. Thankful to have met them and dropped by this shop! ❤️ …

I personally love Lovisa because there’s always good deals for the earrings that are really nice. I bought 4 earrings for 15$ and it was really good there was a good range for the earrings and there were necklaces that were included in the deal 😍 …