Shop Reviews

My first time visit at fortune wigs.. I am impressed with Kelly's service as she is friendly and very patient to explain the advantages of wearing wigs. I hope can save some money in doing hair dye in future. Keep up your good job Kelly.

Staff Kelly Tan displays professionalism and patience in her service. She is friendly, knowledgeable and understanding. She is ready with answers to many of my questions and I am very comfortable and confident having her to serve me😊 …

When I visited Fortune Wigs at Lucky Plaza in Mar & Apr 2023, I was served by Kelly Tan. She is very experienced, patiently explained the different wigs and tried on for me. I found the wig that suits my style and am happy with the quality. Kelly is not just doing sales, she understands customer and I am confident of her after sales service.

First encounter was rather upset as I was undergoing chemo and left behind patches of long hairs on my scalp. Thank God i met this super friendly, comforting and patience lady who has comforted and encouraged me to shave off my patches to wait for regrowth. Subsequently, she carefully select few wigs that are closed to original so that it’s as good as my previous real hair. Though it’s rather expensive, but for me to regain my confidence, I went for it. The after purchase service by this lady named …Jessica Tan is so good.

Special thanks to Ms Kelly Tan from Fortune Wigs, Lucky Plaza. She has recommended the most suitable wig for me. I’m so much confident in my life now. And her after sale was so great, she is always there to support me. Thank you Kelly!

I went to lucky plaza outlet on the 25/8 (already fixed appt in advance). As i intend to get myself a 2nd wig. Lately the weather is too hot. Need to get another wig to interchange randomly. After feeding back my constraint budget & specific style of the new wig, no second words my favourite sales manager (Ms Jessica) showed me 3pcs that fullfilled my requirement.( but of cause I can only afford 1 pc at the moment).My heartfelt recommendation. If anyone out there in need of any assistance for wig enquiry please feel free & safe to go look for Ms Jessica in the shop. She will not disappoint you. ( regardless with or without any purchase). She is most willing to help.

I had a great experience at Fortune Wigs. The wigs and hair pieces are great quality and they have more options and colors beyond what is displayed in the store. They are also able to customize your choice through cutting and styling to suit your face shape. Kelly was very friendly, helpful and patient as she explained the pros and cons of different wigs and toppers and helped me try them on multiple times as I weighed my decision. Although the items I tried on ranged in price, she did not push me towards the most expensive one - and she gave me a great price on my final selection! I’m very happy with my purchase and feel it is worth the investment.

Kelly from Lucky Plaza outlet is very knowledgeable & took time to explain the different types of wigs to me. She is patient & provides good service. After I had selected the wig, Kelly trimmed & blowed it so as to make sure that it fits nicely on me. Thanks Kelly for her service 👍 …

Fortune Wigs at Lucky Plaza offers a variety of beautiful and comfortable medical wigs for customers undergoing medical treatment. I had received excellent customer support from staff through my journey from pre-hair loss to final shaving of hair; as well as the ongoing maintenance of the wig purchased. In particular, Kelly is an amazingly warm, friendly and compassionate lady who provided me with great emotional support through this challenging journey. Thank you Kelly!

Kelly is indeed a person who is particularly good at interacting with customers without persuasion. She has an added skill as a hair stylist too. She remembers my style well and able to select a piece effortlessly to my liking. She just needs to take a piece for me to try, advise on styling tips, and Voila I was attracted to it and bought a piece ! She went an extra mile to trim and touch up the piece to make it perfect for me. Thank you, Kelly :) :)